AnsweredAssumed Answered

AMD Radeon (TM) R7 Graphics (Primary), software version 16.5.1 installation error

Question asked by evansk on Jun 21, 2016
Latest reply on Jun 22, 2016 by sandrino

Hello, i have AMD Radeon (TM) R7 Graphics (Primary), software version 16.5.1 and every time i switch the pc on, a notification for updating to 16.3.2 (WHQL) appears. Even if i try to install it nothing happens. I have also tried installing other drivers, 16.5.2 and 16.6.1 but again nothing happens.


Moreover (not to often-three times in about 4 months) my desktop screen froze (keyboard or mouse or both stopped working and a number of semi-transparent blue and yellow lights appeared on screen (i do not know if that has to do with a driver problem).


My system:
Processor: AMD A10-7870K Radeon R7 12 compute cores 4C+8G 3.9GHz  
windows 10 64-bit