1 Reply Latest reply on Jun 20, 2016 7:10 AM by amdmatt

    Radeon R9 200 fatal crash

    noxlp

      So, with the 16.6.1 drivers and the one or two before, in various games the screen just get filled with funny colors vertical lines, then the pc dies completely and i have to reset it manually. It seems to be totally random, somedays i can not play more than 5 minutes, others i have no crashes at all. The crashes only happens with games, not with videos, images or something else, but there aren't some games that don't crash, again it seems totally random, any game can crash.

       

      My pc's Dxdiag:

      ------------------ System Information ------------------ Time of this report: - Pastebin.com

       

      Windows 7 is fully updated, amd drivers updated, i've read at this forum to unable hardware acceleration from my browser(chrome) so i've done it... help?

        • Re: Radeon R9 200 fatal crash
          amdmatt

          Please try the steps below to see if it resolves the issue.

           

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers.

           

          5. Install the latest Crimson 16.6.1 drivers once the above is completed and test some games.