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Two games crash and look for an error but no error code appears.

Question asked by drotac on Jun 16, 2016
Latest reply on Jun 17, 2016 by amdmatt

I have been using a Radeon R9 290 for about a year now. I didn't have many problems until recently. first it told me THREAD_STUCK_IN_DEVICE_DRIVER but I was able to fix it with the newest driver. Now when I try to play Kerbal Space Program (KSP) it will work for a random amount of time then crash and say something along the lines of "windows is looking for a solution to the problem..." it also happens as soon as I try to launch Americas Army: Proving Grounds. I bought Americas Army through steam and KSP from their official site so I know the problem Isn't steam and so far it seems to be isolated to these games only. I contacted KSP support and sent the my dxdiag file and they have found that there is a problem with my graphics card but would not tell me what, I have attached the file to my question for others to see as I don't understand almost anything in the dxdiag file.

PC Specs are as follows:

Operating System: Windows 10

 

System Type:         64-bit operating system, x64-based processor

 

Motherboard:          Asus F2 A85-V Pro

 

Ram:                       4X 8 GB Viper Xtreme

 

Hard Drive:             ST31000333AS 1 TB (it appears to be a seagate Hard Drive after I googled that number)

 

GPU:                             AMD Radeon R9 200 series (box says its a 290)

 

I'm new to doing this stuff on my own and am unsure of what all is needed and where to find the information so if I missed and/or messed anything up please let me know and I will do my best to find it and/or correct it. The box for my motherboard and GPU both say more on them but it is a little lengthy. If needed I can add that stuff as well. The format I used for listing my specs is one I've seen a few times and hope is it appropriate and satisfactory to everyone else.

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