AnsweredAssumed Answered

Unable to Install Newest Driver Update

Question asked by deathly_escape on Jun 15, 2016
Latest reply on Jun 15, 2016 by kingfish

With the new driver update available on my system I am unable to finish the install of the new driver. I get almost all the way through the install then the progress bar fills after the install and stalls there and never completes. I cannot cancel the installation at this point nor close the window. I am forced to close it through the task manager. Currently I have version 15.30.1025.1001--151129b-297237E. I am trying to update through the preinstalled AMD Radeon Settings that came with my computer. The update I am trying to install is version 16.15.2211-160321a(WHQL)

My Computer Specs:

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon (TM) R9 360

Device ID - 665F

Vendor ID - 1002

SubSystem ID - 0B04

SubSystem Vendor ID - 1028

Revision ID - 81

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 3.0 x8

BIOS Version -

BIOS Part Number - 113-C9130300-102

BIOS Date - 2015/05/19 23:01

Memory Size - 2048 MB

Memory Type - GDDR5

Memory Clock - 1625 MHz

Core Clock - 1050 MHz

Total Memory Bandwidth - 104 GByte/s

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

Please Respond if have any other questions.