AnsweredAssumed Answered

R 380 windows 8 64bit Drive not found and I can't install it.

Question asked by mdizaster on Jun 15, 2016
Latest reply on Jun 15, 2016 by ray_m

Hi guys,
I'm running Win8 64 bit, I download the driver from the AMD web this link

AMD Catalyst™ Software Suite for AMD Radeon™ 300 Series Graphics Products

I tried it and I download the diver but it keep give me some error . I also removed all my AMD drive and restart my PC then install it. After I install it I got this error

 

 

<?xml version="1.0"?>

<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>

<monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">

  <general>

    <cmdline>-UI </cmdline>

    <time>06/15/16 14:53:02</time>

    <action>install</action>

    <download></download>

  </general>

  <dcm>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x5a14</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x5000</ssid>

     <ssvid>0x1458</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x02</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x5a16</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <primary>

     <name>AMD Radeon Graphics</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x6938</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x22c8</ssid>

     <ssvid>0x1458</ssvid>

     <classcode>0x030000</classcode>

     <revisionid>0xf1</revisionid>

    </primary>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0xaad8</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0xaad8</ssid>

     <ssvid>0x1458</ssvid>

     <classcode>0x040300</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x5a1c</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x5a1d</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name>ATI Integrated SATA Support</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x4390</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0xb002</ssid>

     <ssvid>0x1458</ssvid>

     <classcode>0x01018f</classcode>

     <revisionid>0x40</revisionid>

    </device>

    <device>

     <name>ATI Integrated SMBus Support</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x4385</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x0c0500</classcode>

     <revisionid>0x42</revisionid>

    </device>

    <device>

     <name>ATI Integrated SATA Support</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x439c</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x5002</ssid>

     <ssvid>0x1458</ssvid>

     <classcode>0x01018a</classcode>

     <revisionid>0x40</revisionid>

    </device>

    <device>

     <name>ATI Integrated Azalia Support</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x4383</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0xa132</ssid>

     <ssvid>0x1458</ssvid>

     <classcode>0x040300</classcode>

     <revisionid>0x40</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x4384</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060401</classcode>

     <revisionid>0x40</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x43a0</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x43a1</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x43a2</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x43a3</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1600</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1601</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1602</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1603</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1604</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1605</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

  </dcm>

  <exist>

<package>

    <description>AMD Catalyst Install Manager</description>

    <result></result>

    <version>8.0.916.0</version>

    <size>20 </size>

</package>

<package>

    <description>AMD Catalyst Control Center</description>

    <result></result>

    <version>2015.0619.1723.29449</version>

    <size>150 </size>

</package>

  </exist>

  <install>

<package>

    <description>HDMI Audio Driver</description>

    <result>Fail</result>

    <version>7.12.0.7722</version>

    <size>1 </size>

</package>

<package>

    <description>AMD Catalyst Install Manager</description>

    <result>Succeed</result>

    <version>8.0.916.0</version>

    <size>20 </size>

</package>

  </install>

  <uninstall>

  </uninstall>

  <downloaded>

  </downloaded>

  <resource>

    <hwinfo>Hardware information</hwinfo>

    <existpkg>Existing packages</existpkg>

    <pkg2inst>Packages for install</pkg2inst>

    <pkg2uninst>Packages for uninstall</pkg2uninst>

    <otherdev>Other detected devices</otherdev>

    <errmsg>Error messages</errmsg>

    <name>Name</name>

    <manufacture>Manufacturer</manufacture>

    <chiptype>Chip type</chiptype>

    <chipid>Device ID</chipid>

    <otherhw>Other hardware</otherhw>

    <download>Download packages</download>

    <succeed>Success</succeed>

    <fail>Fail</fail>

    <vendorid>Vendor ID</vendorid>

    <classcode>Class Code</classcode>

    <revisionid>Revision ID</revisionid>

    <ssid>Subsystem ID</ssid>

    <ssvid>Subsystem vendor ID</ssvid>

    <header1>Catalyst™ Install Manager</header1>

    <header2>Installation Report</header2>

    <finalstatus>Final Status:</finalstatus>

    <versionofitem>Version of Item:</versionofitem>

    <size>Size:</size>

    <bytes>Mbytes</bytes>

  </resource>

  <error><msg>Driver Install: the driver package does not specify a hardware identifier</msg></error></monetreport>

Outcomes