2 Replies Latest reply on Jun 15, 2016 8:25 AM by ray_m

    R 380 windows 8 64bit Drive not found and I can't install it.

    mdizaster

      Hi guys,
      I'm running Win8 64 bit, I download the driver from the AMD web this link

      AMD Catalyst™ Software Suite for AMD Radeon™ 300 Series Graphics Products

      I tried it and I download the diver but it keep give me some error . I also removed all my AMD drive and restart my PC then install it. After I install it I got this error

       

       

      <?xml version="1.0"?>

      <?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>

      <monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">

        <general>

          <cmdline>-UI </cmdline>

          <time>06/15/16 14:53:02</time>

          <action>install</action>

          <download></download>

        </general>

        <dcm>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x5a14</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x5000</ssid>

           <ssvid>0x1458</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x02</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x5a16</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <primary>

           <name>AMD Radeon Graphics</name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x6938</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x22c8</ssid>

           <ssvid>0x1458</ssvid>

           <classcode>0x030000</classcode>

           <revisionid>0xf1</revisionid>

          </primary>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0xaad8</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0xaad8</ssid>

           <ssvid>0x1458</ssvid>

           <classcode>0x040300</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x5a1c</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x5a1d</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name>ATI Integrated SATA Support</name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x4390</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0xb002</ssid>

           <ssvid>0x1458</ssvid>

           <classcode>0x01018f</classcode>

           <revisionid>0x40</revisionid>

          </device>

          <device>

           <name>ATI Integrated SMBus Support</name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x4385</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x0c0500</classcode>

           <revisionid>0x42</revisionid>

          </device>

          <device>

           <name>ATI Integrated SATA Support</name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x439c</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x5002</ssid>

           <ssvid>0x1458</ssvid>

           <classcode>0x01018a</classcode>

           <revisionid>0x40</revisionid>

          </device>

          <device>

           <name>ATI Integrated Azalia Support</name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x4383</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0xa132</ssid>

           <ssvid>0x1458</ssvid>

           <classcode>0x040300</classcode>

           <revisionid>0x40</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x4384</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060401</classcode>

           <revisionid>0x40</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x43a0</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x43a1</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x43a2</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x43a3</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060400</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1600</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1601</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1602</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1603</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1604</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x1605</chipid>

           <vendorid>0x1022</vendorid>

           <ssid>0x0000</ssid>

           <ssvid>0x0000</ssvid>

           <classcode>0x060000</classcode>

           <revisionid>0x00</revisionid>

          </device>

        </dcm>

        <exist>

      <package>

          <description>AMD Catalyst Install Manager</description>

          <result></result>

          <version>8.0.916.0</version>

          <size>20 </size>

      </package>

      <package>

          <description>AMD Catalyst Control Center</description>

          <result></result>

          <version>2015.0619.1723.29449</version>

          <size>150 </size>

      </package>

        </exist>

        <install>

      <package>

          <description>HDMI Audio Driver</description>

          <result>Fail</result>

          <version>7.12.0.7722</version>

          <size>1 </size>

      </package>

      <package>

          <description>AMD Catalyst Install Manager</description>

          <result>Succeed</result>

          <version>8.0.916.0</version>

          <size>20 </size>

      </package>

        </install>

        <uninstall>

        </uninstall>

        <downloaded>

        </downloaded>

        <resource>

          <hwinfo>Hardware information</hwinfo>

          <existpkg>Existing packages</existpkg>

          <pkg2inst>Packages for install</pkg2inst>

          <pkg2uninst>Packages for uninstall</pkg2uninst>

          <otherdev>Other detected devices</otherdev>

          <errmsg>Error messages</errmsg>

          <name>Name</name>

          <manufacture>Manufacturer</manufacture>

          <chiptype>Chip type</chiptype>

          <chipid>Device ID</chipid>

          <otherhw>Other hardware</otherhw>

          <download>Download packages</download>

          <succeed>Success</succeed>

          <fail>Fail</fail>

          <vendorid>Vendor ID</vendorid>

          <classcode>Class Code</classcode>

          <revisionid>Revision ID</revisionid>

          <ssid>Subsystem ID</ssid>

          <ssvid>Subsystem vendor ID</ssvid>

          <header1>Catalyst™ Install Manager</header1>

          <header2>Installation Report</header2>

          <finalstatus>Final Status:</finalstatus>

          <versionofitem>Version of Item:</versionofitem>

          <size>Size:</size>

          <bytes>Mbytes</bytes>

        </resource>

        <error><msg>Driver Install: the driver package does not specify a hardware identifier</msg></error></monetreport>