Check on the HP support site for info on how to access the recovery/restore options on your machine.
Tried restoring to a point from last week, no good
Think your GPU is dead. Try to confirm it by removing the GPU.
Go to BIOS and select onboard display mode.
It happen to my Sapphire R9 270X. After uprading from 16.5.3 to 16.6.1, it got a black screen. Them it is dead.
Think it wants me to get the RX480.
How do i remove the GPU? And how exactly do i get to the BIOS? I'm sorry, I'm not very good with any of this stuff.
I don't know if I can replace the GPU, keep in mind that I have a laptop
I have the same problem.
I also bought a new GPU and still had the same problem. It is most likely not a problem with your GPU but with the drivers. And we are not the only ones, this community is full of these complaints and nobody seems to care.
I even went as far as buying all new components since I couldn't figure out what the problem was. But all my hardware worked entirely fine...until I installed the latest drivers (via Catalyst). Then I get a black screen. Even after reinstalling/formatting multiple times.
My laptop intel i5 not switchable + amd radeon hd 7650m 2GB GPU i update Crimson then issue
started black screen on windows logon. then i clean the hard-disk ,installed new OS windows 8,8.1,10
when i try install any official stock catalyst or crimson ,DDU,amdcleaneruntlity,registry cleaner.
while installing display driver issue with black screen crash and some time mouse is showing flickering .....
i try many driver version not able install stuck or freezing..after only way hard shutdown
then i try uninstall amd display driver on safe mode then it able to login normal with Basic display adapter.
now unable to install any amd display driver for GPU it useless...
i have no found any solution in forums .
finally i find the fix for my laptop Amd HD 7650M 2GB + i5 intel
a.black screen issue when logon and b.installation black screen issue
1st try with hdmi / vga connected second monitor then try to install or try to turn on laptop still issue persists
it a hardware failure gpu dead.try below step it worked for me.
1. need "air heat gun" and "heat thermal paste".
2. disassemble laptop fully.
3.remove heat sink with fan from motherboard clean the fan dust if you have and now able to find chip process and AMD Gpu in laptop.
4.read the chip which one is GPU and take "air heat gun" blow up-to 5 to 10 min then wait to cool 30 min don't touch chip.
5.put the thermal paste on both intel proccess + amd gpu chip place the heat sink carefully.and assemble your laptop
6. turn on install any catalyst driver .i have install 15.11 catalyst (don't install crimson driver it burn your GPU)
it working fine for me...
this very risk i have sony laptop the company is closed . i have no choice to service. i done by myself.
it help someone keep try any dead gpu and black screen issue
1 of 1 people found this helpful
Please and Never use Heat Gun to blow on your computer parts. The air out from Heat Gun is very high static and will kill components on the motherboard or CPU.
Just reapply thermal paste if you can.
not "head gun" its a "air heat gun" or "hair dryer"
this method is like stupid but working for me . check on you tube link.
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