AnsweredAssumed Answered

blue screen 6870 vapor X

Question asked by steph on Jun 9, 2016
Latest reply on Jun 10, 2016 by amdmatt


if the graphic card (SAPPHIRE HD 6870 1GB GDDR5 Vapor-X) is activated my computer show a blue screen and does not start in normal mode.

If the graphic card is NOT activated, my computer starts with low resolution.

I tried to uninstall the last drivers downloaded on your web site and to re-install them but same troubles.

I do not have serial number neither bios version because I asked a friend of mine to have a look at the computer.

What could be the reason of the troubles ?

Thanks for your quick reply.

I am lost without my computer.

Best regard