2 Replies Latest reply on Oct 6, 2016 2:30 PM by maxhardy

    AMD drivers for HD 6300M - Black screen after Windows 10 update

    a.petrov

      Hello. When I updated my windows (7 to 10), I didn't had drivers for my videocard and screen was very bad. When I rebooted my PC, I saw black screen, my laptop screen is off, but windows was working and I rebooted my PC with help ALT + F4. When It was rebooted , I saw normal screen and videocard drivers was installed. Driver version is 15.201.1151.1008. But when I want change brightness, screen becomes black again. And when I reboot Windows, I see black screen, but when I change brightness with fn+f6, It becomes normal. Beta version 15.201.1151.1010 already have this problem. What to do?  I do not know when at other actions might see a black screen and how I can fix it.

       

      AMD Radeon HD 6300M Series (laptop)

        • Re: AMD drivers for HD 6300M - Black screen after Windows 10 update
          teckem

          What Laptop model of which manufacturer are we talking about ?, and what APU model ?, be more precisely in order for us to help you.

          • Re: AMD drivers for HD 6300M - Black screen after Windows 10 update
            maxhardy

            My laptop intel i5 not switchable + amd radeon hd 7650m  2GB GPU i update Crimson then issue

            started black screen on windows logon. then i clean the hard-disk ,installed new OS windows 8,8.1,10

            when i try install any official stock catalyst or crimson ,DDU,amdcleaneruntlity,registry cleaner.

            while installing display driver issue with black screen crash and some time mouse is showing flickering .....

            i try many driver version not able install stuck or freezing..after only way hard shutdown

            then i try uninstall amd display driver on safe mode then it able to login normal with Basic display adapter.

            now unable to install any amd display driver for GPU it useless...

            i have no found any solution in forums .

             

             

             

            finally i find the fix for my laptop  Amd HD 7650M 2GB + i5 intel

             

            a.black screen issue when logon and b.installation black screen issue

            1st try with hdmi / vga connected second monitor then try to install  or try to turn on laptop still issue persists

            it a hardware failure gpu dead.try below step it worked for me.

            1. need "air heat gun" and "heat thermal paste".

            2. disassemble laptop fully.

            3.remove heat sink with fan from motherboard clean the fan dust if you have and now able to find chip process and AMD  Gpu in laptop.

            4.read the chip which one is GPU and take "air heat gun" blow up-to 5 to 10 min then wait to cool 30 min don't touch chip.

            5.put the thermal paste on both intel proccess + amd gpu chip place the heat sink carefully.and assemble your laptop

            6. turn on  install any catalyst driver .i have install 15.11 catalyst  (don't install crimson driver it burn your GPU)

            and enjoy

            it working fine for me...

            this very risk i have sony laptop the company is closed . i have no choice to service. i done by myself.

            it help someone keep try any dead gpu and black screen issue