1 Reply Latest reply on Jun 5, 2016 3:27 PM by kyzy

    Latest drivers not fixing FFXIV issue

    kyzy

      Hi, theres a lot of talk about FFXIV failing and though AMD has tried, it doesn't work: both DX9 AND DX11 versions of the game crash on my system. I have a R7 360, anyone got any new fixes on this subject? The new Crimson drivers did absolutely nothing.

      (And can anyone recommend how much power should be going to the card? I heard this can fix it, but I'm not too great with computers.)

      Thanks!

       

      Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x570a9f81

      Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x570a9f81

      Exception code: 0xc0000005

      Fault offset: 0x00ca7cc6

      Faulting process id: 0x6ec

      Faulting application start time: 0x01d1becf649b158e

      Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe

      Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe

      Report Id: 5e31ee04-2acf-11e6-a217-fcaa14c820d3

       

      Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x570aa0e4

      Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x570aa0e4

      Exception code: 0xc0000005

      Fault offset: 0x00000000003a6ee6

      Faulting process id: 0xa0c

      Faulting application start time: 0x01d1beae21210753

      Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe

      Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe

      Report Id: 973e8c5d-2aa1-11e6-9b30-fcaa14c820d3

        • Re: Latest drivers not fixing FFXIV issue
          kyzy

          New info on crash today after clean installing AMD:

           

          Fault bucket 756492408, type 25

          Event Name: APPCRASH

          Response: Not available

          Cab Id: 0

           

           

          Problem signature:

          P1: ffxiv.exe

          P2: 1.0.0.0

          P3: 570a9f81

          P4: ffxiv.exe

          P5: 1.0.0.0

          P6: 570a9f81

          P7: c0000005

          P8: 00ad13e5

          P9:

          P10:

           

           

          Attached files:

          C:\Users\Tiddy4\AppData\Local\Temp\WERE1B7.tmp.WERInternalMetadata.xml

           

           

          These files may be available here:

          C:\Users\Tiddy4\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ffxiv.exe_1fd1c149aaa423ebc25f4843749b396b3c1b601_056d9b07

           

           

          Analysis symbol:

          Rechecking for solution: 0

          Report Id: a9e3467f-2b4b-11e6-b891-fcaa14c820d3

          Report Status: 0