I opened a service request and filled in all my address, phone, the test results, model, serial number etc.and hit submit. I have additional info like place and date of purchase, I assumed would be requested, but it was not. The I get the eMail with the ticket number (8200693732) but no link to see or update status. So, how is that done?
You can call AMD and reference your ticket number > Call
Did you use the 'Issue Report' form or 'Online service request' ? You can add attachments to both...
AMD Issue Reporting Form
Email Form