3 Replies Latest reply on Jun 22, 2016 11:28 AM by theacclaimed

    Insanely frustrated with ATI drivers and Windows 10


      Ongoing issue, and I apologize in advance if I let my frustrations show.


      Synopsis: Games keep crashing in Win 10. Never had any problems with this prior to upgrading to Windows 10. These problems seem to happen primarily in games although I have occasional Firefox crashes as well.

      System Specs: This is an older system, but it's been pretty solid otherwise. 

      Operating System: Windows 10 Pro 64-bit

      CPU: AMD FX-6100

      RAM: 16.0GB Dual-Channel DDR3 @ 668MHz (9-9-9-24)

      Motherboard: ASUSTeK COMPUTER INC. M5A97 (Socket 942)

      Graphics: 3072MB ATI AMD Radeon HD 7900 Series (specifically, Sapphire 7970)


      Errors: None from the games themselves, they just either freeze or close unexpectedly.

      From event viewer: Usually as follows:

      Exception code: 0xc0000005

      Fault offset: 0x00b84a9e

      Fault Module Name: atidxx32.dll

      Troubleshooting performed:

      --Reinstallation of Windows.

      --Games have (of course) been reinstalled following the windows reinstall.

      --Full reinstall of AMD drivers (cleaned out the old drivers and remnants for all AMD devices, reinstalled using latest. Specific driver versions don't seem to matter, I've tried multiple).

      --Mobo drivers and BIOS up to date (such as it is with an older mobo)

      --Extended memory test (8 full passes) show no memory issues.

      --SFC shows no issues

      --Registry scan shows no issues.

      --DxDiag shows no issues

      --Power and temp monitoring indicate no issues with either.

      This problem has persisted over multiple Windows and game re-installations and updates.


      I'm seriously about at wit's end here.