AnsweredAssumed Answered

Can't install driver

Question asked by miguelcosta on Jun 1, 2016
Latest reply on Jul 13, 2016 by amdmatt

About the system


AMD Graphics Card:

Sapphire Radeon R9 270X - 4GB Overclock Edition

Desktop or Laptop:


Operating System:

Windows 7

Driver version installed:

Standard VGA Graphics Adapter

Display Devices:

LG 23MP55 1920 x 1080 @60Hz HDMI


Asus B85M-E/BR


QuadCore Intel Core i5-4440, 3100 MHz

Power Supply Unit

Case Mall - Auto Switch ALL-600TTPSW - 600 Watts Max


2x Kingston HyperX 4GB


Description of the issue:


About a couple of weeks ago, I was playing CS:GO in Windows 10, and after a short time my PC froze (the sound of the game was "stuck") and I could only see green and orange lines in the screen, I then rebooted so I could return to the game. As I did, the same thing happened again. So I gave up, accepted the incoming 1 week ban and went to sleep. When I woke up and tried to turn the machine on, but my screen disagreed with me, "NOPE" she said, it wasn't showing any image at all. As I saw the graphics cards were correctly connected and so was the HDMI cable, I formatted the HD. The PC started fine with Windows 7 Ultimate, the problem reappeared when I tried to install the AMD driver again. So now I can't use the graphics card to play because I'm unnable to install the driver.


Sorry about the bad english, not my first language definitely.


I'm counting on you guys.