AnsweredAssumed Answered

Directx error after installing driver

Question asked by nobodymemories on May 30, 2016
Latest reply on May 31, 2016 by kingfish

Hey everyone.

After i install the 15.11.1 beta driver or the 16.2.1 beta driver my laptop is unable to boot any game that requires directx 11 while having that game set to high performance in the ccc. The error I get says that 'the directx version required is not found. Please check your system requirements.'However, in dxdiag it states that my directx verison is 11.2. The game does however boot if the game is set to power saver in ccc which makes the game only run with the onboard gpu. This never happened to me while I was using 15.7.1 drivers. I have tried to do many things including checking windows update, checking if my net frameworks is out of date, using the directx web installer to see if directx has any missing files and I clean uninstalled and reinstalled the drivers but i still get the error.

 

My Laptop specs are :

Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850)

System Model: HP Pavilion 15 Notebook PC

Processor: AMD A10-5745M APU with Radeon(tm) HD 8610G Graphics   (4 CPUs), ~2.1GHz

BIOS: F.36

Memory: 8192MB RAM

Directx version: 11.2

Graphics Card: R7 m260 2gb vram

 

Note: Currently i reinstalled the 15.7.1 Drivers.

 

Im grateful for any help.

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