9 Replies Latest reply on Aug 7, 2016 10:13 AM by daren901

    R9 380 Causing games to crash

    chillaxing

      Hello,

      I been having this issue for a couple weeks now and it's irritating. About 10-20 minutes into a game my PC either gets a black screen and my monitor goes to sleep, "Game* has been blocked by your graphics card", or "Display driver has crashed and has recovered".


      I have tried multiple of things. I have download many things trying to fix it, but nothing seems to work. I have this one error where I use the automated troubleshoot in the control panel and I get this messaging saying "

      Issues found

      Windows Update configured to never install drivers

      Windows Update configured to never install drivers

       

      Driver updates aren't automatically installed when detected by Windows Update.

      Not fixed

      Change Windows Update settings

       

      Completed

       

      Your PC must be restarted

      Your PC must be restarted

       

      Detected

      Restart your PC to finish installing drivers and updates

       

      Completed

       

       

       

       

      I have looked everywhere trying to fix this, but I can not find a solution.

       

       

      PLEASE HELP ME!!!

       

       

       

       

       

      Radeon Software Version - 16.5.3

      Radeon Software Edition - Crimson

      Graphics Chipset - AMD Radeon (TM) R9 380 Series

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Core Clock - 990 MHz

      Windows Version - Windows 10 (64 bit)

      System Memory - 8 GB

      CPU Type - AMD FX(tm)-8350 Eight-Core Processor