AnsweredAssumed Answered

Is my GPU dead?

Question asked by bulgaria8 on May 22, 2016
Latest reply on May 23, 2016 by amdmatt

Hello everyone.

So, I own a HP 4540s, which has 2 GPUs. Last night my AMD drivers disappeared. I tried to install them again but with no success. I even did a clean install on the OS. I tried 3 versions of the drivers, but all I got is this: . I can only install the AMD install manager. The device manager does not recognize the GPU too. I can see only the Intel HD graphics. One more thing that might be helpful- my laptop froze last night while I was browsing and I had to turn it off from the ON/OFF button...

EDIT: Now in system information shows that i have 4,64 GB of RAM in total, but it should be 6 GB. Is this related?


My AMD GPU is HD 7650m 2GB

OS: Windows 10 64 bit.