AnsweredAssumed Answered

Issues with the driver (black screen and wrong pixels after install de driver)

Question asked by livi on May 20, 2016
Latest reply on Jun 3, 2016 by livi

Issues after install the driver (i installed with autoDetect and it's isntalled Crimson Edition 16.3.2)

System Description:

  • AMD Graphics Card
    • AMD Redeon Hd 7870 - Core: RADEON 7870 2gb D5 - XFX R7800 series Ghost (thermal Technology)
  • Desktop or Laptop System
    • It's desktop PC
  • Operating System
    • Windows 7 64bit SP 1
  • Driver version installed
    • Crimson Edition 16.3.2
  • Display Devices
    • It's a monitor-TV 27" Samsung full HD model t27b350lb, connection is HDMI, 1920X1080 60Hz;
  • Motherboard
    • Asrock Z77 Pro 3
    • Intel i5 3570k 3.4Ghz;
  • Power Supply Unit  Make, Model & Wattage
    • Corsair TX650M, Model 75-001316 - total power: 648 W
  • RAM
    • 8Gb Ram Installed


My Issue:


     When I used win 10 my graphic card start presented the issue, black screen, and wrong pixels;

     I deleted the win 10 and installed win 7 64x, when i tried to install the driver it not install (you can see the error in the top of the page);

     Now the driver install and the wrong pixels again =( (picture 1picture 1.jpg)

     My windows no have updtates to do (yesterday i installed abou 310 updates)