7 Replies Latest reply on May 20, 2016 3:06 PM by kingfish

    Lags on my Games after the windows and AMD updates

    bilbaowow101

      Lags and Low quality graphics after I updated my windows and graphics drivers etc.- I have lenovo z41 4GB with Intel and AMD R7 m360. I always need to restart my laptop so I can have the better graphics like before when i havent updated anything yet. Before I am no experiencing any of this I can play almost anything and running it smoothly but when I updated especially this crimson catalyst Its been very bad and slow when I am playing.

        • Re: Lags on my Games after the windows and AMD updates
          amdmatt

          We'd like to help, but you have provided no information.

          INFORMATION REQUIRED WHEN POSTING A QUESTION

           

          The quickest way to restore functionality on your system would be to use Windows System Restore to before you updated your driver.

          What is System Restore? - Windows Help 

          1 of 1 people found this helpful
            • Re: Lags on my Games after the windows and AMD updates
              kingfish

              Not surprised the " INFORMATION REQUIRED WHEN POSTING A QUESTION " wasn't read or just ignored. The poster missed this one too:

              WELCOME TO THE GENERAL DISCUSSION FORUM

               

              Use this space to post questions and discussions related to AMD that do not fit into the other forums.

              For example; game promotions, benchmark scores, etc.

              • Re: Lags on my Games after the windows and AMD updates
                bilbaowow101

                Hi guys Sorry about the missing infos and improper posting of this post.

                Its my first time doing this kind of thing anyways

                 

                This are the datas ive got on DX diagnostic Hope you can helm me with this

                AMD graphics card = AMD Radeon R7 M360

                Laptop = Lenovo Z41

                Operating System: Windows 8.1 Single Language 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160328-1315)

                           Language: English (Regional Setting: English)

                System Manufacturer: LENOVO

                       System Model: 80K5

                               BIOS: C2CN17WW(V1.03)

                          Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz (4 CPUs), ~2.2GHz

                             Memory: 8192MB RAM

                Available OS Memory: 8106MB RAM

                          Page File: 2239MB used, 7145MB available

                        Windows Dir: C:\windows

                    DirectX Version: DirectX 11

                DX Setup Parameters: Not found

                   User DPI Setting: 144 DPI (150 percent)

                System DPI Setting: 144 DPI (150 percent)

                    DWM DPI Scaling: Enabled

                 

                Card name: Intel(R) HD Graphics 5500

                       Manufacturer: Intel Corporation

                          Chip type: Intel(R) HD Graphics Family

                           DAC type: Internal

                        Device Type: Full Device

                         Device Key: Enum\PCI\VEN_8086&DEV_1616&SUBSYS_382417AA&REV_09

                     Display Memory: 3839 MB

                   Dedicated Memory: 0 MB

                      Shared Memory: 3839 MB

                       Current Mode: 1920 x 1080 (32 bit) (60Hz)

                       Monitor Name: Generic PnP Monitor

                      Monitor Model: unknown

                         Monitor Id: AUO1B3D

                        Native Mode: 1920 x 1080(p) (60.016Hz)

                        Output Type: Internal

                        Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

                Driver File Version: 10.18.0014.4099 (English)

                     Driver Version: 10.18.14.4099

                        DDI Version: 11.1

                     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

                       Driver Model: WDDM 1.3

                Graphics Preemption: Triangle

                Compute Preemption: Thread group

                           Miracast: Supported

                Hybrid Graphics GPU: Integrated

                     Power P-states: Not Supported

                  Driver Attributes: Final Retail

                   Driver Date/Size: 2/4/2015 22:35:10, 24833304 bytes

                        WHQL Logo'd: Yes

                    WHQL Date Stamp:

                 

                Card name: AMD Radeon (TM) R7 M360

                       Manufacturer: Advanced Micro Devices, Inc.

                          Chip type: AMD Radeon Graphics Processor (0x6900)

                           DAC type: Internal DAC(400MHz)

                        Device Type: Render-Only Device

                         Device Key: Enum\PCI\VEN_1002&DEV_6900&SUBSYS_382417AA&REV_81

                     Display Memory: 7924 MB

                   Dedicated Memory: 4084 MB

                      Shared Memory: 3840 MB

                       Current Mode: n/a

                        Driver Name: aticfx64,aticfx64,aticfx64,aticfx32,aticfx32,aticfx32,atiumd64,atidxx64,atidxx64,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a,atitmm64

                Driver File Version: 8.17.0010.1452 (English)

                     Driver Version: 16.150.2401.0

                        DDI Version: 11.1

                     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

                       Driver Model: WDDM 1.3

                Graphics Preemption: DMA

                Compute Preemption: DMA

                           Miracast: Not Supported by Graphics driver

                Hybrid Graphics GPU: Discrete

                     Power P-states: Not Supported

                  Driver Attributes: Final Retail

                   Driver Date/Size: 4/16/2016 01:14:44, 1519920 bytes

                --Regarding the issue I am playing DOTA 2,Skyrim,Black OPs 1 and other games before and it was running smoothly

                when i open games after start up, then There are driver updates on  AMD crimson and also updated some updates in Intel graphic card and also some windows updates.

                After the update When i open the mentioned games (all the games) it is very lag and not playable so then I restart my laptop and once my laptop is restarted I can play it again properly..Please do take not that my card options on windows and on crimson are always on maximized performance options so I dont think that Its the reason for that.

                I hope this is a bit clear and you could help me with this. Sorry for the info or whatever things that i mentioned that maybe wrong cause i am not a very techy guy I just want to play games. Thanks guys!