AnsweredAssumed Answered

Did a Windows 10 update make my GPU stop working?

Question asked by powersaver111 on May 19, 2016
Latest reply on May 21, 2016 by amdmatt

CPU: Intel Core i5-3470 3.2Ghz Quad Core

MB: Asrock Z75 Pro3 Z75 LGA 1155

OS: Windows 10 (64 bit)

RAM: G. SKill Ripjaws X Series 8GB DDR3

GPU: Sapphire Radeon HD 7870 XT 2GB  Video Card



I recently installed a Windows 10 update which (I believe) screwed up priority or detection of my graphics card. I don't know exactly what happened. Actually, I'm not even sure if that's what caused the problem to start with but that would be my best guess. Since I haven't installed any new hardware or anything. My computer went from working perfectly fine one day to -> reluctantly choosing the "Shutdown and update" -> and on my next boot up the GPU isn't being used by my system.


I've tried installing and uninstalling drivers, resetting BIOS, using DDU to uninstall AMD's drivers and a whole lot of other stuff. (Most likely done incorrectly I'm sure.) Which eventually led me to having to reset my computer (with most files saved). At this point I'm at a loss as to what I can do.. and pretty defeated. So, if there's any other information needed to help resolve this problem then please let me know.





Posting this at 2:36 AM.

Been working on this for a long time.

Really, really sucks.


Edit: I would greatly appreciate it if this could be moved to an appropriate place if I've posted it in the wrong place.


2nd Edit: Added graphics card.