One more freeze after a game on Verdun.
And I've got the lastest drivers. Seriously, I'm getting angry now. Tried everything, un-installed-installed drivers/updates a lot of times, and still freezing.
2 of 2 people found this helpful
Then use DDU.
Then hide graphic card update for "windows updater"
Then install latest driver again(18.104.22.168).
If its not working try 15.11.1 or even 15.7.1 drivers, every time make good clean uninstall.
And tell about your expirience with all you have done, please.
ps im not amd staff, just had same trouble, here are a lot of us, we just give feedback to eachother.
Thanks for answer.
How can I hide graphic card update for windows updater ?
What about your power supply? Are you monitoring heat of CPU and GPU? What if you use a different card, do you still get random crashes?
Power supply is a fortron aurum 80+ gold 600W. She's 3 years old, is this down already ?!
CPU heat after game : 39° C. GPU heat after game : 55-61° C, it's good.
With my 7870, it was with windows 7 64 bits, never got any problem. Since R9 and windows 10, keeps freezing. And still nothing on the windows event report.
Try reverting back to Catalyst 15.11.1
Most people report that as a successful workaround.
I've been through every Crimson version since their introduction with this problem.
The issue is known now and should get fixed eventually - especially if people keep reporting it.
I only wish I knew what's so different between Crimson and Catalyst which induces this behaviour - as nothing is changing hardware wise.
Due to the stupid nature of Windows 10 it'll probably try to update your drivers automatically - we're not allowed to manage our own PC's you see...
Unless your using a Pro or Enterprise edition (with some Group Policy changes) that could be an issue!
I hope Microsoft make driver installation optional with Redstone.
Thanks for answer, I'm reporting it.
1 of 1 people found this helpful
There's at least two known ways of preventing driver updates with Windows 10. I prefer the second method.
You can try the official tool:
With Pro or Enterprise editions you can go through Group Policy.
Enter gpedit.msc into Search
Computer Configuration -> Administrative Templates -> Windows Components -> Windows Update
Configure Automatic Updates -> Enabled -> 2 - Notify for download and notify for install
I was on gpedit.msc 5 minutes ago, then I know it. I activated it as you said, thank you.
I will try it, now I'm on 22.214.171.124 hotfix. It's crazy to see how many people is having issues with the R9 380 ! So many people is experiencing those black screen "no signal" crashes or computer totally frozen.
Hope there will be an answer soon, or a fix in drivers.
The crash seems like to be all the times this one : "Kmode exception_not_handled". I've found this thanks to "whocrashed". I tried to fix this many times, but impossible.
I cleaned up the register, but I already did that and I was still crashing. Hope a driver fix for it.
Any info on it ?
Reported the problem on the feedback.
1 of 1 people found this helpful
When playing the System Shock demo for a few minutes the monitor will lose signal and display a black screen. A stuttering sound can be heard in the background on loop and the only way to recover from this crash is a hard reset of the computer. Upon restarting the computer and checking event viewer a log of the crash can be seen.
Display driver amdkmdap stopped responding and has successfully recovered.
I used to get the black screen crash on many other directx11 games (never had it on directx9 games), such as GTA5, Rainbow Six Siege, Satellite Reign, Unreal Tournament (the new one). However ever since a new driver released around April, at least for me, crashes in those games seem to be fixed as I have never encountered them again. System Shock is currently the only game I know of that still suffers from the same problem. I also get the same black screen issue with the Dolphin 5.0 emulator running with DX12 renderer and when playing movies in Media Player Classic using the MadVR renderer. Also graphics settings, resolution, windowed or fullscreen, refresh rate, FreeSync, tesselation, monitor, cable and port type, etc, does not matter as different combinations do not resolve the issue. Problem is a driver issue as it has been fixed in the past for other games.
Core i7 6700k (stock, never been overclocked)
Kingston HyperX Fury 16GB DDR4 (2x8GB)
Asus Maximus VIII Hero (BIOS 1701, current latest)
Seasonic XP-860 Platinum 860W Power Supply V2
Sapphire Radeon R9 380 Nitro Dual-X 4GB (stock, never been overclocked)
using Crimson 16.7.2 WHQL (shows as 16.7.3 in Radeon Settings Overview, installed after using DDU 126.96.36.199 in safe mode, Gaming Evolved NOT installed)
Windows 10 Home 64-bit
Monitor (single monitor tested individually, crashes occur on either):
Benq XL2730Z using DisplayPort (2560x1440, 144hz, FreeSync)
Benq V2400W using DVI (1920x1200, 60hz, non-FreeSync)
Crimson driver 16.7.3 is an improvement for me.
The System Shock demo still crashes. However, instead of getting the usual no signal black screen crash, now the game just crashes and I can continue using Windows without a hard reset.
Same thing for Media Player Classic with madVR renderer. I still get a crash, but now I am able to alt-f4 to close the crashed Media Player Classic and continue using windows without a hard reset.
Dolphin 5.0 emulator now seems to work without crashing using the DX12 renderer.
Not sure if the crashes are a problem with the applications or display drivers, but I'm glad now the crashes don't stall the entire system.