AnsweredAssumed Answered

Help me pls

Question asked by callmmxx on May 16, 2016
Latest reply on May 17, 2016 by amdmatt

Hi, my name is David, I live in Brazil
I have a problem, the AMD Radeon Software Crimson Edition driver 16.5.2, is disabling the video card in a certain time and stopped working.
My computer is a Dell Inspiron 15R SE 7520, video card is HD 7730M 7700M OR. Mow down the event logs:


1 - The Driver Management concluded the process of adding the AMD External Events Service Utility for Instance ID PCI Device \ VEN_1002 & DEV_682F & SUBSYS_05721028 & REV_00 \ 4 & 2BD30786 & 0 & 0008 with the following status: 0.

2-The Driver Management concluded the process of adding the amdkmdag Service to the Instance ID PCI Device \ VEN_1002 & DEV_682F & SUBSYS_05721028 & REV_00 \ 4 & 2BD30786 & 0 & 0008 with the following status: 0.

3. The Driver Management concluded the process of adding the AMD External Events Service Utility for Instance ID PCI Device \ VEN_1002 & DEV_682F & SUBSYS_05721028 & REV_00 \ 4 & 2BD30786 & 0 & 0008 with the following status: 0.

4 The Driver Management concluded the driver installation process c0186127.inf_amd64_87aae82a3f2bca3d \ c0186127.inf for instance the identification of the PCI Device \ VEN_1002 & DEV_682F & SUBSYS_05721028 & REV_00 \ 4 & 2BD30786 & 0 & 0008 with the following status: 0x0.
5 was already the video driver passing not work.

sory May bad English
help me pls.

Outcomes