AnsweredAssumed Answered

Extremely low FPS in any game - Offboard GPU looks like not being used

Question asked by takk1 on May 14, 2016
Latest reply on May 15, 2016 by sandrino

Describe your system:

  • AMD Graphics Card
    • R6 Graphics onboard; AMD Radeon R7 M360 2.0 GB
  • Desktop or Laptop System
    • Laptop AMD A10-8700P 4x 1.80 GHz
  • Operating System
    • E.g. Windows 10 64bit
  • Driver version installed
  • Display Devices
    • No devices
  • Motherboard
    • HP 80B6 (P0)

 

 

  • RAM
    • 8Gb

Describe your issue:

 

Main problem: getting very low FPS on CSGO, playing with all specs on low even.

 

Just bought the pc and allowed Windows to download all drivers.

First the version of the driver recognized a different version of my offboard GPU. After downloading and installing Radeon Software Crimson Edition 15.12 got a file system error when PC rebooted with the following code (-2018374635), followed by a DOS screen saying

 

c:windows\system32>DEL c:\Programdata\LaunchURL.bat

the batch file cannot be found

 

On catalyst I already enabled dual graphics and all my laptop energy settings are set for max performance.

 

Also noticed that AMD itself is saying to use newest version of the driver, even though on the website I'm advised not to.

 

Speccy (Everest-like program) says this below.

 

Crossfire is disabled and the count of performance levels on the offboard GPU is lower than on the onboard.

 

 

Graphics

  Monitor

   Name Generic PnP Monitor on AMD Radeon R6 Graphics

   Current Resolution 1600x900 pixels

   Work Resolution 1600x860 pixels

   State Enabled, Primary, Unsafe

   Monitor Width 1600

   Monitor Height 900

   Monitor BPP 32 bits per pixel

   Monitor Frequency 60 Hz

   Device \\.\DISPLAY1\Monitor0

  ATI AMD Radeon R6 Graphics

   Manufacturer ATI

   Model AMD Radeon R6 Graphics

   Device ID 1002-9874

   Revision C6

   Subvendor HP (103C)

   Current Performance Level Level 0

   GPU Clock 720,0 MHz

   Temperature 39 °C

   Crossfire Disabled

   Driver version 15.300.1025.1001

   Memory Type DDR3

   Memory 512 MB

   Bandwidth 25,6 GB/s

    Count of performance levels : 2

      Level 1 - "Perf Level 0"

       GPU Clock 300 MHz

       Shader Clock 333 MHz

      Level 2 - "Perf Level 1"

       GPU Clock 720 MHz

       Shader Clock 800 MHz

  ATI AMD Radeon (TM) R7 M360

   Manufacturer ATI

   Model AMD Radeon R7 M360

   Device ID 1002-6900

   Revision 82

   Subvendor HP (103C)

   Current Performance Level Level 0

   GPU Clock 1125,0 MHz

   Temperature 46 °C

   Crossfire Disabled

   Driver version 15.300.1025.1001

   Memory Type DDR3

   Memory 2048 MB

   Bandwidth 14,4 GB/s

    Count of performance levels : 1

     Level 1 - "Perf Level 0"

 

 

 

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