1 Reply Latest reply on May 15, 2016 11:46 AM by sandrino

    Extremely low FPS in any game - Offboard GPU looks like not being used

    takk1

      Describe your system:

      • AMD Graphics Card
        • R6 Graphics onboard; AMD Radeon R7 M360 2.0 GB
      • Desktop or Laptop System
        • Laptop AMD A10-8700P 4x 1.80 GHz
      • Operating System
        • E.g. Windows 10 64bit
      • Driver version installed
      • Display Devices
        • No devices
      • Motherboard
        • HP 80B6 (P0)

       

       

      • RAM
        • 8Gb

      Describe your issue:

       

      Main problem: getting very low FPS on CSGO, playing with all specs on low even.

       

      Just bought the pc and allowed Windows to download all drivers.

      First the version of the driver recognized a different version of my offboard GPU. After downloading and installing Radeon Software Crimson Edition 15.12 got a file system error when PC rebooted with the following code (-2018374635), followed by a DOS screen saying

       

      c:windows\system32>DEL c:\Programdata\LaunchURL.bat

      the batch file cannot be found

       

      On catalyst I already enabled dual graphics and all my laptop energy settings are set for max performance.

       

      Also noticed that AMD itself is saying to use newest version of the driver, even though on the website I'm advised not to.

       

      Speccy (Everest-like program) says this below.

       

      Crossfire is disabled and the count of performance levels on the offboard GPU is lower than on the onboard.

       

       

      Graphics

        Monitor

         Name Generic PnP Monitor on AMD Radeon R6 Graphics

         Current Resolution 1600x900 pixels

         Work Resolution 1600x860 pixels

         State Enabled, Primary, Unsafe

         Monitor Width 1600

         Monitor Height 900

         Monitor BPP 32 bits per pixel

         Monitor Frequency 60 Hz

         Device \\.\DISPLAY1\Monitor0

        ATI AMD Radeon R6 Graphics

         Manufacturer ATI

         Model AMD Radeon R6 Graphics

         Device ID 1002-9874

         Revision C6

         Subvendor HP (103C)

         Current Performance Level Level 0

         GPU Clock 720,0 MHz

         Temperature 39 °C

         Crossfire Disabled

         Driver version 15.300.1025.1001

         Memory Type DDR3

         Memory 512 MB

         Bandwidth 25,6 GB/s

          Count of performance levels : 2

            Level 1 - "Perf Level 0"

             GPU Clock 300 MHz

             Shader Clock 333 MHz

            Level 2 - "Perf Level 1"

             GPU Clock 720 MHz

             Shader Clock 800 MHz

        ATI AMD Radeon (TM) R7 M360

         Manufacturer ATI

         Model AMD Radeon R7 M360

         Device ID 1002-6900

         Revision 82

         Subvendor HP (103C)

         Current Performance Level Level 0

         GPU Clock 1125,0 MHz

         Temperature 46 °C

         Crossfire Disabled

         Driver version 15.300.1025.1001

         Memory Type DDR3

         Memory 2048 MB

         Bandwidth 14,4 GB/s

          Count of performance levels : 1

           Level 1 - "Perf Level 0"

       

       

       

        • Re: Extremely low FPS in any game - Offboard GPU looks like not being used
          sandrino

          To make sure that you are using the R7 M360, launch radeon settings. then click on preferences and then click on radeon additional settings. when radeon additional settings has appeared on screen, click on "switchable graphics application settings" . When you are there make sure that that all games/applications you want to run on the R7 M360 is set to run on "High performance" . To have as an example have csgo.exe set to run on high performance.

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