5 Replies Latest reply on Aug 7, 2016 2:51 PM by hybrid

    Solutions and suspects for Graphics Driver crash,Signal loss

    hybrid

      As a PC Technician,Programmer,and a Gamer I decided to investigate the random Driver crashes (Black screen,Signal loss,White Screen) on Radeon graphics cards,

       

      Suspects:

       

      1.The driver's version name (I am not kidding!): most Radeon drivers contain two dots in the driver's version name,for example: "AMD Radeon Software Crimson Edition 16.3.1"

      Which causes to random driver crashes (The competitor uses only one dot)

       

      2.Compability issues between the drivers to Windows 7 SP1 and above (Includes Windows 8,Windows 8.1,and Windows 10.),

      It looks like the drivers were mainly optimized for Windows 7 with no service packs installed.

       

      Solutions (Tested on Windows 7 SP1 and Windows 10) :

       

      1.Clean install of AMD Radeon Software Crimson Edition 16.3:

      Uninstall the current drivers:

      1.1.png

      Do not restart yet.

      Uninstall The drivers from The device manager:

      1.png

      2.png

      Click Uninstall

      3.png

      Select: "Delete the driver software for this device" if you can.

      Press OK.

      4.png

      Right click in the Device manager and then click "Scan for hardware changes".

      Now install Crimson 16.3 as an Administrator from the link above,and then restart your computer.

       

      2.If some apps or games still crash:

      Right click on the app's Shortcut or exe,Compability tab,

      Check: "Run this program in compability mode for:

      and then choose: Windows 7.

       

      Check "Run this program as an administrator"

       

      Note: Running Unity games and Unity editor at the same time may cause driver crash.

       

      Done!

       

      If you have any problems feel free to comment.