just installed my new r9 390 and i cannot connect my second monitor im using my main monitor via HDMI right now and have the other connected via DVI-D and it isnt showoing up my screen is in sleep mode
Please provide more information so we can help.
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okay so i use to have a AMD R9 380 4gb. i had two monitors connected working fine 1 HDMI 1 DVI-I now i upgraded to a AMD R9 390 8gb and i can only connect via my HDMI Monitor my DVI-D monitor says no cable connected. after fiddling around with settings still no luck
Please provide the information requested above, so i can try to help.
I would recommend uninstalling all drivers and running your system with the DVI-I display connected. Install the latest Crimson drivers and restart the system. Once Windows loads, connect your second display via HDMI and press the Windows key + P to configure your display mode.
Gigabyte AMD R9 390 8gb
Windows 10 64bit
2x BENQ Monitor 1 with hdmi 1 with VGA/DCI (HDMI Is Connected at the moment)
Motherboard: ASUS M5a97 R.20
AMD FX 8350
Corsair VS 650W
16gb of ddr3 ram
the problem explained above
When I plug in or unplug a monitor, windows sometimes disables the other monitor and you have to manually re-enable it. It doesn't happen often, but I would be curious if you are seeing the same thing.
To check this:
1. Right click, go to Display Settings.
2. On the window that appears, you will see your display in a blue block with a 1 or a 2. Underneath that there is a detect button. Click that.
Does anything happen?
Thanks, that's a helpful suggestion.
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