11 Replies Latest reply on Dec 8, 2016 6:04 PM by kengraham

    Frames freez every 2 secounds for 1 secound & after trying to update AMD graphic driver, image stop even when starting up windows.


      As the title says, since 3 weeks I have been having frames freez every 2 secounds for 1 secound I will post a video about it. (Even in Notepad after reboot system, with <5%CPU,<30%Memory and <2%Disk usage seen with Task Manager)


      VIDEO RELATED: >>>>> https://www.youtube.com/watch?v=zwHPB5oLE2g <<<<<<<<<



      When trying to update drivers with AMD catalyst control center, when installing the screen went black wait like 10 min and didn't change, restarting with Power botton, screen froze again 20 secounds later. I had to make a recovery system.



      It is desperate me, more the frames freez. I'm not asking help because low FPS on games. I can't do my job, even working at Word fluid.


      Thanks for any help!




      This is all my system info (made by DirectX Diagnostic "DxDiag" on Win+R):



      Time of this report: 5/3/2016, 03:42:12

      Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908)

      System Manufacturer: Hewlett-Packard

      System Model: HP Pavilion 15 Notebook PC

      Processor: AMD A6-5200 APU with Radeon(TM) HD Graphics     (4 CPUs), ~2.0GHz

      Memory: 8192MB RAM

      Available OS Memory: 7650MB RAM

      Microsoft Graphics Hybrid: Not Supported



      Card name: AMD Radeon HD 8400 / R3 Series

      Manufacturer: Advanced Micro Devices, Inc.

      Chip type: AMD Radeon Graphics Processor (0x9830)

      Device Type: Full Device

      Device Key: Enum\PCI\VEN_1002&DEV_9830&SUBSYS_2170103C&REV_00

      Display Memory: 5336 MB

      Dedicated Memory: 1511 MB

      Shared Memory: 3825 MB

      Current Mode: 1366 x 768 (32 bit) (60Hz)

      Monitor Name: Generic PnP Monitor

      Native Mode: 1366 x 768(p) (59.989Hz)

      Output Type: Internal

      Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      Driver File Version: 8.17.0010.1429 (English)

      Driver Version: 15.300.1025.1001

      DDI Version: 12

      Feature Levels: 12.0,11.1,11.0,10.1,10.0,9.3,9.2,9.1

      Driver Model: WDDM 2.0

      Graphics Preemption: DMA

      Compute Preemption: DMA

      Miracast: Not Supported by Graphics driver

      Hybrid Graphics GPU: Not Supported

      Power P-states: Not Supported

      Driver Attributes: Final Retail

      Driver Date/Size: 29/11/2015 12:00:00 a. m., 1519200 bytes

      WHQL Logo'd: Yes

      WHQL Date Stamp:

      Driver Strong Name: oem14.inf:cb0ae4148c08a993:ati2mtag_Kabini_Mobile:15.300.1025.1001:pci\ven_1002&dev_9830

      Rank Of Driver: 00D12001



      Here my drivers: here my drivers.png