AnsweredAssumed Answered

DirectX function "GetDeviceRemovedReason" in Battlefield games since May 2015

Question asked by luk4n20 on Apr 30, 2016
Latest reply on Aug 3, 2016 by halfcubeuk

Here is the full error message: DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed commands:.GPU:"AMD Radeon HD 5800 Series." DRIVER: 15.8 (15.30.1025.151117a-29658LE)


Previously, I was able to run Battlefield 3 and 4 at a stable FPS with no crashing or lagging. Since around May of 2015 something happened and I have been getting this error ever since. I'm always up to date with my drivers. At the time I was using Windows 7 but even after upgrading to Windows 10 it still occurs. I also tried to fix the issue by re-installing the games, going back to older drivers, re-installing windows and many more things but it doesn't seem to fix it. I figured it had to be my GPU but it seems to run well at a stable temperature. I even under-clocked it but the game kept crashing instantly as I joined.


Is this anything to

GPU: AMD HD 5850 MSI Twin Frozr II

CPU: AMD Phenom II X4 B55 (4 CORE)


Windows 10 64 Bit



This is my last resort.