1 Reply Latest reply on Apr 21, 2016 7:39 PM by black_zion

    Clueless and in need of Help ATI Mobility HD 4250


      I am trying to use topaz photo plug-ins.  For Impression plug in the system requirements it says i need

      open GL because when I try to access the screen is red. Here is link that explains:

      Common Support Issues with Topaz Impression – Topaz Labs Help Center


      I am trying to find the updates for my driver so that I can use the above and I don't know what to download.  Could someone please provide me with a link to correct drives.


      Thank you



      My computer shows the following in my catalyst


      Driver Packaging Version    8.721-100323a-098492C-Dell   

      Provider    ATI Technologies Inc.   

      2D Driver Version   

      2D Driver File Path    /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000   

      Direct3D Version   

      OpenGL Version   

      Catalyst™ Control Center Version    2010.0323.2153.37415 




      Primary Adapter  

      Graphics Card Manufacturer    Powered by ATI   

      Graphics Chipset    ATI Mobility Radeon HD 4250

      Device ID    9712   

      Vendor    1002   


      Subsystem ID    0487   

      Subsystem Vendor ID    1028   


      Graphics Bus Capability    PCI   

      Maximum Bus Setting    PCI   


      BIOS Version   

      BIOS Part Number    BK-ATI VER010.   

      BIOS Date    2010/05/11   


      Memory Size    1405 MB   

      Memory Type    HyperMemory   


      Core Clock in MHz    500 MHz   

      Memory Clock in MHz    533 MHz   



      If more information is needed please let me know