1 Reply Latest reply on Apr 19, 2016 4:13 AM by amdmatt

    THREAD_STUCK_IN_DEVICE_DRIVER

    tesallo

      Hello,

       

      From time to time I have this error BSOD THREAD_STUCK_IN_DEVICE_DRIVER.

       

      Bug Check String  : THREAD_STUCK_IN_DEVICE_DRIVER

      Bug Check Code    : 0x100000ea

      Parameter 1       : ffffe000`4e1744c0

      Parameter 2       : 00000000`00000000

      Parameter 3       : 00000000`00000000

      Parameter 4       : 00000000`00000000

      Caused By Driver  : spaceport.sys

      Caused By Address : spaceport.sys+179b755

      File Description  : Storage Spaces Driver

      Product Name      : Microsoft® Windows® Operating System

      Company           : Microsoft Corporation

      File Version      : 6.3.9600.18217 (winblue_ltsb.160124-0053)

      Processor         : x64

      Crash Address     : ntoskrnl.exe+14e3a0

       

      It happens randomly when I play a game or watch some videos. I had this error like 2 weeks ago, and second time yesterday.

       

      I have win 8.1 64

      R9 290x

      crimson drivers 16.3.2

       

      Please help.

        • Re: THREAD_STUCK_IN_DEVICE_DRIVER
          amdmatt

          Please try the steps below, which should resolve the issue.

           

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers.

           

          5. Install the latest Crimson 16.4.1 drivers once the above is completed.