14 Replies Latest reply on Oct 6, 2016 1:57 PM by maxhardy

    ATI Radeon HD 7450m drivers don't work

    avalon

      Hello I tried installing different GPU drivers including newest ATI drivers and older provided by Dell. Intel HD 3000 runs well games but when I switch to ATI Radeon HD 7450m I get lag and Microsoft Basic Render driver is utilized. After turning on laptop screen resolution as well is set lower. OS - Windows 8,1 x64. What I can do, I'm out of options?

       

      ATI-desktop.png

        • Re: ATI Radeon HD 7450m drivers don't work
          amdmatt

          It looks as if the AMD drivers are not installed correctly. Please try installed Catalyst 15.11.1 Beta available here.

          • Re: ATI Radeon HD 7450m drivers don't work
            kingfish

            Manually update your computer. Go to Windows Update and install all Critical updates as well as the relevant Optional and Recommended updates, which will include .netframework and C++ upgrades. This must be done before trying to install graphics drivers...not after.

             

            Your laptop is equipped with switchable graphics. In order to update the AMD driver, the Intel graphics should be the current version. Go to this Intel link and use the Intel Driver Update Utility to find the latest graphics driver for your laptop. Download and save it to your desktop.

            https://downloadcenter.intel.com/default.aspx

             

            Download the correct AMD drivers to your desktop... > Legacy 

             

             

            Now delete the Intel drivers from your computer using 'uninstall a program' in the computer control panel.

             

            Uninstall the AMD drivers from your computer using the 'uninstall a program' in the computer control panel.

             

            NOTICE IMPORTANT AMD DRIVER UNINSTALL:******

             

            ******Computers with Intel processors select 'express' uninstall all AMD software including the install manager.

             

            ******Computers with AMD processors custom uninstall the AMD graphics driver and Catalyst Control Panel only.

             

            Reboot.

             

             

            Note: All anti-malware/anti-virus/anti-anything should be disabled during driver installation.

             

             

            Install the Intel drivers...reboot

             

             

            Install the AMD drivers...reboot

            • Re: ATI Radeon HD 7450m drivers don't work
              avalon

              Same problems remain after installing Windows 10 32bit. Now drivers often don't get even installed and have low resolution mode, games don't work but at least Microsoft drivers don't cause black screen during booting and freezing. I wrote more detailed report here: AMD Catalyst 15.7.1 cause black screen before login screen Windows 10

              Are AMD developers planning soon to repair these problems? I didn't had so many problems with Geforce drivers as I do with ATI.

              • Re: ATI Radeon HD 7450m drivers don't work
                avalon

                Why not to have support for later Windows? Win7 is becoming outdated.

                • Re: ATI Radeon HD 7450m drivers don't work
                  maxhardy

                  My laptop intel i5 not switchable + amd radeon hd 7650m  2GB GPU i update Crimson then issue

                  started black screen on windows logon. then i clean the hard-disk ,installed new OS windows 8,8.1,10

                  when i try install any official stock catalyst or crimson ,DDU,amdcleaneruntlity,registry cleaner.

                  while installing display driver issue with black screen crash and some time mouse is showing flickering .....

                  i try many driver version not able install stuck or freezing..after only way hard shutdown

                  then i try uninstall amd display driver on safe mode then it able to login normal with Basic display adapter.

                  now unable to install any amd display driver for GPU it useless...

                  i have no found any solution in forums .

                   

                   

                   

                  finally i find the fix for my laptop  Amd HD 7650M 2GB + i5 intel

                   

                  a.black screen issue when logon and b.installation black screen

                  1st try with hdmi / vga connected second monitor then try to install  or try to turn on laptop still issue persists

                  it a hardware failure gpu dead.try below step it worked for me.

                  1. need "air heat gun" and "heat thermal paste".

                  2. disassemble laptop fully.

                  3.remove heat sink with fan from motherboard clean the fan dust if your have and now able to find chip process and AMD  Gpu in laptop.

                  4.read the chip which one is GPU and take "air heat gun" blow up-to 5 to 10 min then wait to cool 30 min don't touch chip.

                  5.put the thermal paste on both intel proccess + amd gpu chip place the heat sink carefully.and assemble your laptop

                  6. turn on  install any catalyst driver .i have install 15.11 catalyst  (don't install crimson driver it burn your GPU)

                  and enjoy

                  it working fine for me...

                  this very risk i have sony laptop the company is closed . i have no choice to service. i done by myself.

                  it help someone keep try any dead gpu and black screen issue