AnsweredAssumed Answered

Visual distortions and freezes on Powercolor Radeon R9 290 OC

Question asked by rekiotsu on Apr 16, 2016
Latest reply on Apr 19, 2016 by amdmatt

Okay, here is the deal. One day (14.4.2016) after booting up my pc for the first time after windows updates on the day before, I started playing Lord of the Rings online, after getting into the game world, the game image froze after few seconds, the game was still running because I could hear the sounds of moving the character. I was able to escape this with ctrl+alt+del, but then I wanted to try again and same thing happened, but this time ctrl+alt+del didn't work instantly and I bit hastily forced shut down. After this I tried playing the game one or few times, with similiar results, also now visual distortions and freezes started happening even on deskop. Now I gave up trying the game and accepted something was wrong. The visual distortion symptoms started getting worse and worse towards the end of the day.


Here is a pic of a instance of what it looked like quite often:

Sometimes when distortions happened, I got error message like this from Windows: , which says "Display driver has stopped responding and has recovered. Display driver AMD driver stopped responding and has succesfully recovered." As said, when more time bassed on, the distortions happened more frequently and so did those error messages. Also quite often the "AMD driver" just didn't recover at all and image was completely frozen forcing me to do forced reboot.


I tried newest AMD WHQL drivers (16.3.2) since I was using old catalyst 15.7: didn't help.

Tried reinstalling windows since I thought that maybe the new updates were the fault: didn't help in the end.


After reinstalling windows, and after sometime of use during second day (15.4.2016), the pc completely froze again, only after this time when trying to reboot, it could not reboot to windows at all anymore. I reinstalled windows clean again and decided to try my intel integrated graphics and with that I didn't get visual distortions or freezes in desktop. Back to try R9 290 again, now white white bar in middle of the screen even in Bios and during bootup. Here is a pic, when I got up to the desktop, the pc kept low HD+ resolution, same as in bios, when trying to turn up the resolution to 1080p, image appeared like this, those white lines in vertical formation didn't go away after few moments but stayed there (horizontal waves are just from non flicker-free tv). Like I said, no visual problems like these with integrated graphics, but still not without problems, when I boot direcly to windows, all I get is black screen after windows loading screen, I can get all the way to desktop when I go through bios UI first. Haven't tried physically removing the GPU though,maybe that could help?


So all this said, does anyone know what is wrong. It would appear to me that there is something wrong in the GPU. Is it practically dead or could something be done to help it?


Here are the core specs of my PC:
- Windows 10 Pro 64bit

- Gigabyte GA-Z97P-D3 motherboard

- Intel Core i5 4590

- Powercolor AMD Radeon R9 290 Turboduo OC

- 8GB Crucial Ballistix Sport DDR3-1600

- Corsair non-modular 650W VS-series powersuply


The GPU and other parts were bought during december 2014, I have never overclocked any of the components myself, and temperatures have always stayed where they should, nice and low when they should.