15 Replies Latest reply on Apr 8, 2016 8:43 AM by nadav

    amd radeon hd 7730m graphics driver causing video tdr failure


      My Issue:

      Hi, I have dell inspiron 7520, I made a clean install of windows 8.1 to make sure where my problem is coming from and I come to realize that the amd radeon hd 7730m graphics driver is the cause.

      When I download it from the dell "drivers & downloads" and install it, my laptop is crushing and I get the blue error screen with the "video tdr failure".

      Than the computer can't get up, it always get to a flickering black screen.

      I noticed that this driver last update was in 2013 so I don't understand what changed and made my laptop get this error since 2 weeks ago.

      I will really appreciate it if you will be able to help me with that.


      My information:

      AMD Graphics Card - none currently cause he(amd radeon hd 7730m graphics driver) is causing my problem.(but I have the Intel(R) HD Graphics 4000).

      Laptop - Dell Inspiron 7520,

      Operating System - Windows 8.1.

      RAM - 8GB (7.87 usable).

      Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz 2.20 GHz.

      64-bit operating system, x64-based processor.

      Graphics Hardware: Radeon HD 7xxxM Series.

      The best driver for this devise is - radeon crimson-16.3.2-minimalsetup.exe



      ההודעה נערכה על ידי: nadav maimon