AnsweredAssumed Answered

Can't stream videos after installing Radeon 2016.0321.1015.16463

Question asked by stream on Mar 30, 2016
Latest reply on Mar 31, 2016 by stream

Dell XPS8500

Win 10, 64 bit

Samsung JU7500 4k TV monitor

Graphics Chipset  AMD Radeon (TM) R9 200 Series

Radeon Settings Version  2016.0321.1015.16463

Driver Packaging Version 16.15.2211-160321a-300865C

 

I got a notification that a new driver was available so I let it install what it suggested and rebooted. Now I cannot watch/stream videos in either Firefox or Chrome. The video plays for a few seconds, then I see a white snowy background with red and blue dots. The video will play for a few seconds and then there's a solid green screen. A few more seconds of video and then the snowy screen. This cycles until I close the browser.

 

The really weird thing is that .mp4 files stored on the computer play fine, no problem.

 

Any idea what's going on? Thanks for your assistance.

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