sorry have just updated
Gigabyte GV-R785OC-2GD 2GB
Windows 7 Ultimate 64bit
Tried lots of different drivers
Tried DVI and HDMI
Tried with different types of ram Ripjaws DDR3 1600mhz, Corsier DDR2 800mhz and 1066mhz
tried Phenom II x6 1100T - M4A88TD-EVO and
C2Q 6600 - ASRock G41C-GS
Enermax 720w and a High Power 420w power supplies.
Basically I have tested it on 2 different systems both with the same result and on both these systems other gpus work fine.
Please try the following steps to resolve the issue.
Update your Motherboard bios and Chipset drivers to the latest available from the Asus website. The latest bios revision is 2301.
1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here. What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.
3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!
4. Use DDU to sweep the system of AMD drivers.
5. Attempt to install the latest Crimson 16.3.2 drivers once the above is completed.
6. If you get a black screen, please sweep with DDU and try Catalyst 15.7.1 WHQL drivers.
Ive done all this and just tried the older driver but its still the same result
Looks like there could be some incompatibility on your system, I woulds try updating the bios of your GPU as it appears Gigabyte have released many updates for it. GIGABYTE - Graphics Card - AMD - PCI Express Solution - Radeon™ HD 7000 series - GV-R785OC-2GD
Test the GPU in another system.Also,you can burn an UBCD to an CD/DVD (or usb flash if you know how) and among the tools included you have video stress test.It will test the gpu and inform you of any errors that might show up.
As for the windows behaviour,it is normal for the gpu to show the windows GUI in safe mode because in safe mode the video drivers are not loaded.Either way,by the simptoms you describe I would call the video card dead.
I have a very similar (read same) issue. Will post more information once I can boot into my machine!
- Dell Optiplex XE (2010) (obviously not a hardcore gamer, just need a PC to practice my flying on and, until yesterday, this rig has worked flawlessly with new Q9300 and Radeon 7950)
- Intel Q9300
- 8 GB DDR3 RAM
- Sapphire Radeon HD 7950 (single monitor, LG 49" 4K TV, HDMI-out)
Hadn't started my machine in 3 weeks (as of yesterday, 4/20/2016) and hadn't connected to the internet since then, either. BUT, I do have auto updates turned on. Fired up Flight Simulator X and started a 2 hour flight. 1 hour in, screen turned blue and white checkered and audio went to terrible droning sound. Rebooted machine. Showed the windows logo on black backdrop "starting Windows" then goes to black screen and no sound. Went into Safe Mode, deleted driver, deleted everything AMD/ATI, reinstalled drivers from disk (15.x) and it worked for about 15 minutes. Went into Crimson Settings and clicked "update". As soon as the update (16.x) installed, it rebooted and did the black screen thing again. This time, uninstalled everything using IObit Uninstaller and wiped out all the ATI/AMD/Raptr/Vulkan folders in Programs Files. Reinstalled from disk. This time, it would not boot again. As soon as I delete all AMD drivers, I can boot into Windows 7 just fine (not Safe Mode, but regular boot), but no AMD software/settings.
Contacted Sapphire support and they said they believe my GPU is bad. However:
- I have had this GPU since Christmas.
- It works perfectly fine in Safe Mode.
- After reinstalling drivers 1st time, it worked wonderfully.
- I can see BIOS splash and "Starting Windows" black screen with logo, so this doesn't sound like bad GPU to me...
ANY guidance would be so appreciated! Yes, my GPU is under warranty, but I don't think replacing will solve this issue.
Of course telling us what operating system you have would help us tremendously.As for the gpu crash with drivers installed and the flawless behaviour without amd drivers installed it is normal because windows,in the lack of a driver uses the standard vga graphics adapter.The standard vga graphics adapter doesn't use gpu logic for video processing (only the video output),it relies on the CPU to perform video tasks using an emulation platform called WARP (Windows advanced rasterisation program).Try the gpu in another system if you can and see wether you have any improvements.
I managed to get mine going by using the oven trick. I baked it in the oven for 10 minutes on 200 degrees Celsius. now it goes great im using it right now. I think I may have broken the sensor though as when I load a game It says its at 100 degrees for about 10mins then drops to 55. Its not hot to touch though so I don't worry about it. But since yours is under warrenty I'll return it. I m guessing my problem was some solder had come lose
I got same exact issue. My display goes black as soon as I load the official AMD driver. The only way to get it working is to use the generic windows display driver. I already tried different versions of amd driver as well as the crimson versions. PC specs: Windows 10 64 bit, 8Gb RAM, Motherboard Gigabyte GA-A55M-DS2, Proc A8- 3870, Award modular BIOS v6.00PG
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I might be mistaken (and a bit late) but the Llano is not officialy supported under w10,it works only with the default driver.From my experience,Windows update installs cat 15.2 on these systems and it runs fine.
The following AMD APU products with AMD Radeon™ Graphics support up to WDDM 1.2 and DirectX® 11 on Windows 10:
- AMD A4/A6/A8-3000 Series APUs
- AMD E2-2000 APU
- AMD E1/E2-1000 Series APUs
- AMD E-200/300/400 Series APUs
- AMD C-Series APUs
- AMD Z-Series APUs
NOTE: These APU products must be installed only using the display driver version available via Windows Update. If you have upgraded to Windows® 10, please DO NOT install the AMD Catalyst™ Driver. Instead, enable Windows Update and allow it to detect and install the appropriate driver.