AnsweredAssumed Answered

Problem with drivers 16.3.2

Question asked by jzuscx on Mar 29, 2016
Latest reply on Jun 11, 2016 by wesleyg1


Hi everyone I have a Laptop with this configuration


HP Pavilion - 15-ab114la:

Microsoft windows 10 home 64bits

AMD A10-8700p radeon r6(integrated)+ radeon r7 m360(dedicated)

Ram 12gb

HDD 1000gb



the problem is when i update to crismon 16.3.2 the r7 m360 is updated to "16.150.2211.0" but the radeon r6 no, it stays with previous drivers "15.301.1901.0"( from the 16.2.1)

and I can't fix it, I tried install using first Display driver uninstaller but the problem persists since the version 16.3

when i tried updated using the devices administrator It tells me that the driver is not compatible with the version of windows

and if i try to install only the 16.3.2 (without the 16.2.1) R6 driver is never installed and the crismon says:

"no amd driver is installed or the amd driver is not functioning properly" 

I do not know what to do

Please Help :c