2 Replies Latest reply on Apr 1, 2016 12:00 PM by bcsotech

    Radeon HD 5570 monitor detection

    bcsotech

      I'm using an ATI Radeon HD5570 (quad-head) on a 64-bit Windows 7 PC.

       

      I've downloaded and installed the latest driver from AMD (driver packaging version 15.20.1062.1004 - 150803a1-187669C).

       

      When I access the standard Windows 7 "Screen Resolution" dialog, two of the three connected screens are detected correctly (Planar PLL2410W). The third is shown as a "Generic Non-PnP Monitor". As such I can't get the screen resolution to match the other two.

      I've tried uninstalling the specific monitor in the Device Manager and then re-starting the PC (power off, then power on again) but that didn't seem to help.

      I'd be very grateful for any suggestions anyone might have.

      Thanks.