after installing the driver Radeon R9 280X I can not restart the computer. I've tried to download several drives but after boot always a black screen.
My laptop intel i5 not switchable + amd radeon hd 7650m 2GB GPU i update Crimson then issue
started black screen on windows logon. then i clean the hard-disk ,installed new OS windows 8,8.1,10
when i try install any official stock catalyst or crimson ,DDU,amdcleaneruntlity,registry cleaner.
while installing display driver issue with black screen crash and some time mouse is showing flickering .....
i try many driver version not able install stuck or freezing..after only way hard shutdown
then i try uninstall amd display driver on safe mode then it able to login normal with Basic display adapter.
now unable to install any amd display driver for GPU it useless...
i have no found any solution in forums .
finally i find the fix for my laptop Amd HD 7650M 2GB + i5 intel
a.black screen issue when logon and b.installation black screen issue
1st try with hdmi / vga connected second monitor then try to install or try to turn on laptop still issue persists
it a hardware failure gpu dead.try below step it worked for me.
1. need "air heat gun" and "heat thermal paste".
2. disassemble laptop fully.
3.remove heat sink with fan from motherboard clean the fan dust if you have and now able to find chip process and AMD Gpu in laptop.
4.read the chip which one is GPU and take "air heat gun" blow up-to 5 to 10 min then wait to cool 30 min don't touch chip.
5.put the thermal paste on both intel proccess + amd gpu chip place the heat sink carefully.and assemble your laptop
6. turn on install any catalyst driver .i have install 15.11 catalyst (don't install crimson driver it burn your GPU)
it working fine for me...
this very risk i have sony laptop the company is closed . i have no choice to service. i done by myself.
it help someone keep try any dead gpu and black screen issue
Do you have installed the installer or you have done it with user own option there is one way you can click the audio update away it gave a crash because the new version was the old version allready installed on the device but i dont know whether this is the case with the new version..
Retrieving data ...