AnsweredAssumed Answered

Crimson 16.3 Still Causes Unrecoverable Black Screen in DX11 Games

Question asked by arcynic on Mar 13, 2016
  • System INFO
    • XFX Radeon R9 380X Black Edition 4GB
  • Desktop - Self built
  • Windows 10 Home 64bit Build 1511  (10586.164)
  • Crimson 16.3 Desktop Driver Win10x64
  • Display Devices

       ASUS VS Series VS238H-P

  • Motherboard

       ASRock Z97 Extreme 4

  • Intel Core i7 4790k @4GHz


Power Supply Unit  Make, Model & Wattage

   EVGA Suprnova 850W Gold


  • RAM
  • 32GB g.skill DDR3-1600


With the latest 16.3 Crimson hotfix drivers, I am still having issues when playing DX11 games, especially Final Fantasy XIV in DX11 mode, where after a certain amount of time, it will make my screen go black to where I have to hard restart to recover. I have tried with Power Efficiency On and Off, while on, it takes longer to reach the black screen issue (anywhere between 15 mins to an hour), while off, it's very quick (within 5 minutes). Is the issue actually resolved and I'm doing something wrong or do we need to wait for another driver release to fully address the issue?