AnsweredAssumed Answered

AMD R9 Radeon 380 Series - Crash Black Screen

Question asked by universalsexybus on Mar 10, 2016
Latest reply on Jun 21, 2016 by hockalugie

Hi,

When I'm uing Unity Engine and move the camera in viewport my graphic card stopped working and crash.

Then 2 cases appears :

 

- Sometimes I get a black screen for 3 seconds and Windows come back.

  But Unity get totally stuck and doesn't work at all. (and I have to redo my work in Unity)

 

- And mainly my PC get a full black screen and I cannot do anything else (But I can still hear the music

  on youtube running. "I suppose only the screen is crashing").

  Then I have to force restart my computer and lose all my work.

 

I tried to use the Radeon Software Version 16.3 but without success.

 

Anyone know any fix about this?

 

My PC config :

Windows Version : Windows 10 (64 bit)

Core Clock : 1010 MHz

Memory Clock : 1450 MHz

Graphics Chipset : AMD Radeon (TM) R9 380 Series

CPU Type : Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz

System Memory : 16 GB - GDDR5

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