AnsweredAssumed Answered

Crimson will not load - HD 7310

Question asked by tasng4 on Mar 8, 2016
Latest reply on Apr 13, 2016 by amdmatt

I have a problem with my Nero 2014 Video editing software, it will not load.

 

I have been told by Nero support that my video driver is out of date (Version 15.200.1062.1004) despite the autodetectutility.exe confirming everything is upto date.  So is the Crimson Beta graphis driver applicable to my graphics card?  When I run the install (non-whql-64bit-radeon-software-crimson-16.1.1-win10-win8.1-win7-jan30.exe inc. the 16.2.1 version) the audio driver(AMD High Definition Audio Device 9.0.0.9910) is installed but not the video, in fact the video driver does not appear in the list of drivers which will be installed.

 

Any help greatefully received.

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