7 Replies Latest reply on Mar 22, 2016 1:14 AM by hauntis

    radeon 7750 diablo 3

    hauntis

      At the moment I'm running a Radeon HD 7750 on an ASUS M5A97 EVO R2.0 motherboard, 4gb RAM etc, enough to 'run' Diablo 3. What I want to know is: what graphics drivers should I be running to avoid the black screens and BSoD? and what settings should they be on in Control Centre?

        • Re: radeon 7750 diablo 3
          amdmatt

          Please provide more information so we can help you.

            • Re: radeon 7750 diablo 3
              hauntis

              What happens is that within a minute of playing Diablo 3 or Hearthstone I get a number of black screens (within 2-3 secs of each other) and when it's had enough, it either A: crashes the game altogether or B: Blue Screen of Death appears. I've only had this system for 3 yrs now and every other game works perfectly fine, all except these two. I've done all that the Blizzard Support have asked me to do (nothing rectified), tried numerous driver versions, etc... I'm yet to try my dad's Radeon 7770 and if that fails I'm considering looking at a new graphics card/motherboard altogether

                • Re: radeon 7750 diablo 3
                  hauntis

                  Info from my Radeon Settings:

                   

                  Graphics Card Manufacturer - Powered by AMD

                  Graphics Chipset - AMD Radeon HD 7700 Series

                  Device ID - 683F

                  Vendor ID - 1002

                  SubSystem ID - 2260

                  SubSystem Vendor ID - 1458

                  Revision ID - 00

                  Bus Type - PCI Express 3.0

                  Current Bus Settings - PCI Express 2.0 x16

                  BIOS Version - 015.026.000.000

                  BIOS Part Number - xxx-xxx-xxx

                  BIOS Date - 2012/10/24 08:54

                  Memory Size - 2048 MB

                  Memory Type - DDR3

                  Memory Clock - 800 MHz

                  Core Clock - 850 MHz

                  Total Memory Bandwidth - 25 GByte/s

                  2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

                    • Re: radeon 7750 diablo 3
                      amdmatt

                      Please try updating your driver to Crimson 16.2.1 Hotfix available here.

                        • Re: radeon 7750 diablo 3
                          hauntis

                          sorry for the delayed response since i've been ill the last few days, I've downloaded the new 16.3 hotfix and about to try that driver version out. I did try 16.2.1 the day it was released but the problem still remained. Here's hoping the 16.3 has some (if any) improvement *edited* 16.3 = no improvement, may have to upgrade motherboard and graphics card i've messaged the netcafe i go to regularly and requested their pc specs (since diablo 3 runs perfectly fine there) and awaiting their answer