AnsweredAssumed Answered

BSOD caused by processor issues

Question asked by fedegs on Mar 3, 2016
Latest reply on Mar 12, 2016 by fedegs

Several months have pased since I start having those BSOD. I have tried everything (literally, almos every possible solution). I mostly tought it was a RAM problem, also HDD problems but after several checks and possible solution nothing fixed it. So I got am amswer (an answer I wasnt happy to read), I been told it could be a processor issue after reading this whocrashed report

 

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e51038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRVBUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRVPRIMARY_PROBLEM_CLASS:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

 

Wish it is not the processor (and who better than you to tell me so), hope there is a way to check if the processor is bad and maybe it is the motherboard.

And there is something strange in all of this, because it only happen en 'low' uses of the PC (like doing nothing, surfing the net/windows, and mostly on youtube; also I noticed this problem is more frecuent in win 8 and much more in win 10; actually I am using win 7 x64) and seems to not happen in 'heavy' loads (like playing fallout 4, metal gear 5, and so on)

 

Hope you can help me, thanks!

PS: If you need de .dmp file or whocrashed full report just tell me.

 

PC specks.

CPU: AMD FX 6300 black edition 3.6 GHz

GPU: MSI R9 380

PSU: 600w

MB: Asus M5A78L-MLX3

Memory: 2x 4GB Kingstom

Outcomes