Sorry to reply but forgot to add my PC info. No edit button?
- AMD Graphics Card
- AMD Radeon HD 8400 / R3 Series
- Operating System
- Windows 8.1 64bit (This is a HP Pavilion 23-h056 TouchSmart All-in-one Desktop PC)
- Driver version installed 13.301.1001.0
- Display Devices
- HP 23 in touch-enabled IPS widescreen WLED backlit display. Native resolutions: 1920x1080 (16:9 aspect ratio)
- Manufacturer: Quanta
- HP name: Dogwood
- SSID: 2B0B
AMD A6-5200 APU
- CPU speed: 2.0 GHz
- CPU cores: 4
- CPU Cache: 2 MB L2
- TDP: 25 W
- System on a Chip (SoC) design – chipset and processor are combined
- Integrated graphics: AMD Radeon HD 8400
- Power Supply Unit Wattage
- Amount of memory installed; 6GB
I've already used the amd clean install utility like I always do.
I've installed the radeon crimson edition beta driver from the link you gave me. While the message claims it was installed, it doesn't appear to be unless I'm missing something. Under the add/remove control panel, the only things listed from amd are the amd install manager and the amd quickstream. Under device manager, the microsoft basic display adapter is there but not amd. Perhaps the driver was really installed but it's somewhere else in my device manager and not under display adapters.
This is what showed up when trying to install amd crimson edition beta, which is different than when I try to install the hotfix version because there's actually more components if you install the hotfix version than the beta version. They don't ask me to restart my PC when installing the beta like they do when I install the hotfix version.
Don't use the AMD clean installer...use DDU as suggested after removing the drivers from add/remove. The first step is to update your computer....do not try to install graphics drivers untill you do. Make sure you check the optional updates.
Ok I didn't see any .net framework installed from windows update. So I have to assume I have the latest update? This is the latest I can find on my windows explorer and it was modified yesterday: v4.0.30319
Just go to Windows Update and run it. > Microsoft Windows Update
Set the updater to "FOR WINDOWS AND OTHER PRODUCTS FROM MICROSOFT UPDATE". If there are "OPTIONAL" or "RECOMMENDED" updates install them.
Just did this and it ended up with "unable to fetch updates!" and it never went back to normal mode after doing this in safe mode. So I had to reboot myself back into normal mode and I could not shut down DDU at all. I went ahead and downloaded again the beta version and same results. It is not installed at all.
I've had it with AMD. Giving me BSODs whenever a new revision is updated and installing older versions when I install hotfix versions and beta versions not installing at all even after using DDU and the amd uninstall utility. I'm just going to find a way to prevent windows updates from installing amd 13.301.1001.0 on its own, just stick with microsoft basic display adapter and turn off the PC at night so the display isn't still bright even after it's gone to sleep. AMD has been nothing but trouble.
- AMD Graphics Card