1 Reply Latest reply on Feb 26, 2016 2:09 AM by amdmatt

    Cant install  AMD Crimson 16.1.1

    grohotnius

      Hey i have a FX 8350 with R9 270X on win 10 64 bit.

      I cant install Crimson Edition Software 16.1.1 every time i try to install , it does the installation and at the end says that drivers are not installed i get an error that software is not installed.

      installed version is

      Driver Packaging Version

      15.30.1025-151117a-296567C

      Radeon Settings Version

      2016.0223.1031.18888

       

      The log error is below ....

        • Re: Cant install  AMD Crimson 16.1.1
          amdmatt

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable. Don't panic if they are not able to be repaired, continue with the steps below. If the steps below don't resolve the issue, then it's might be worth considering a fresh Windows installation.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers.

           

          5. Attempt to install the latest Crimson 16.2 drivers once the above is completed.