Same OS, same problem. I've spent countless fun hours searching for legacy Catalyst software and failing to resolve this. Lemme know if you get anywhere.
Same problem, different OS. Here's the brief overview of my problem;
I can't play "Sims 3", "Dragon Age: Origins" nor "Life is Strange" because I keep getting black screen of death every time I start any of these games. Some games I have still work and I've even noticed some improvements in performance (as is the case in DIRT 3 Complete Edition). This type of error started happening right after I let Windows 10 install the Creator's Fall update and after it pulled (I suspect) the AMD driver version 15.201. "Sims 3" and "Dragon Age: Origins" worked before, and I didn't obtain "Life is Strange" then. Now I'm stuck in this state of unplayability of these three fine games... and I haven't even had a chance to try "Life is Strange"... Please, if you know mercy, help me out somehow.
Here are my specs:
OS Name Microsoft Windows 10 Pro
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-ITO6GHK
System Manufacturer Hewlett-Packard
System Model HP G62 Notebook PC
System Type x64-based PC
System SKU WQ013EA#BED
Processor Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, 2266 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.08, 11.5.2010.
SMBIOS Version 2.6
Embedded Controller Version 60.31
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.16299.192"
User Name DESKTOP-ITO6GHK\Boris
Time Zone Central European Standard Time
Installed Physical Memory (RAM) 6,00 GB
Total Physical Memory 5,80 GB
Available Physical Memory 2,65 GB
Total Virtual Memory 6,74 GB
Available Virtual Memory 3,00 GB
Page File Space 960 MB
Page File C:\pagefile.sys
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Name AMD Mobility Radeon HD 5000 Series
PNP Device ID PCI\VEN_1002&DEV_68E0&SUBSYS_143A103C&REV_00\4&136621A8&0&0008
Adapter Type AMD Radeon Graphics Processor (0x68E0), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Mobility Radeon HD 5000 Series
Adapter RAM 1,00 GB (1.073.741.824 bytes)
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver Version 15.201.1151.1008
INF File oem17.inf (ati2mtag_ManhattanP section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1366 x 768 x 59 hertz
Memory Address 0xA0000000-0xAFFFFFFF
Memory Address 0xC44E0000-0xC44FFFFF
I/O Port 0x00003F00-0x00003FFF
IRQ Channel IRQ 4294967292
Driver c:\windows\system32\drivers\atikmpag.sys (18.104.22.16863, 658,48 KB (674.288 bytes), 16.12.2015. 19:07)
I hope this helps, at least a bit. I hope you'll be able to solve this if you embark on doing so. Thank you in advance.
OK Team, if you are reading this, know that the answer to this type of problem most likely lies in the update of your drivers, which you can find on this page:
Just scroll down to find the graphics card you are using and the OS that you have, and simply download the drivers and install them. Now I assume a backup of your current drivers would be appropriate, however, I haven't done such a thing. My problem was solved by installing the "Radeon Software Crimson Edition Beta" for 64-bit version of Windows 10 found on this page:
All three of the games work now, and I must add, they work far better than they did even before I installed the Creator's Fall update. So I'm thrilled! I hope this information will be helpful to someone who is stuck with aged drivers.
I believe there is no official support for Windows 10 higher than 1607 ltsb, in that old drivers, amd have very poor changelog information but I saw some information about initial support for windows 10 creators update in 17.x.x crimson driver, green company release drivers for windows 10 update too with official support updated windows 10 what you can see in changelog pdf document what they releasing for each build, some serious changes happens in windows 10 1703/1709, drivers must support that changes. I dont see any advantages using windows 10 with such hardware, I have notebook with mobility radeon hd 5470 and it works fine on windows 7 with 15.7.1.
How you installing Win7?
Download Windows 7 SP1 u x64 updated iso from 201105 or later.
How do you install updates?
Install windows updater (when it restart autoupdater and start to search updates, wait until it done, when close and reboot manually)
Start to search updates, uncheck all updates after 2014.10 (you will got something about ~105 checked- spying updates)
install it, wait after reboots in desktop about 10 minutes (it doing something after-installation stages). When, install net framework 4.6.2 (I think you do not need 4.5.2 from windows updates, 4.6.2 contain previous versions) (download full installer from microsoft official site)
start searching updates, install all updates exclude security cumulative (2017.12 huge update) and netframework cumulative, reboot, install security cumulative packages for windows and net framework.
Do not install any drivers from windows update, do not install chipset drivers for that board. Install vcredist 2005 SP1 x64
When you done install http://support.amd.com/ru-ru/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064