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Getting "THREAD STUCK IN DEVICE DRIVER" BSOD after playing for a while with a R9 390X

Question asked by deses on Feb 21, 2016
Latest reply on Nov 20, 2017 by asadumer90

I'm getting that BSOD error after about an hour of playing Cities: Skylines and about 15 minutes of Shadow of Mordor.

 

Gaming Evolved / Raptr has been already removed as per this recommendation [Link to this forum].

 

I'm about to remove the drivers using DDU and reinstalling the latest drivers (15.301.1801) and if that doesn't work, go back to trusty Catalyst...

What I find annoying it that even I had an outdated driver (15.301.1201), the auto detect utility and the Crimson Control Panel did not prompt for an update.

 

UPDATE:

Driver 15.301.1801 still crashed my machine, so I reverted back to Catalyst 15.11.1 Beta and now SoM works like a charm. I'd like to offer my help to the devs to see if we can find what wrong so it can be patched in future updates, because staying with outdated drivers is no long term solution...

 

Any other help or fix would be greatly appreciated. I'll dump all the relevant info now:

 

The BSOD data read with Nirsoft's BlueScreenView is:

FilenameAddress In StackFrom AddressTo AddressSizeTime StampTime StringProduct NameFile DescriptionFile VersionCompanyFull Path
atikmdag.sysatikmdag.sys+984e4fffff801`b4260000fffff801`b59bb0000x0175b0000x567ac4a223/12/2015 16:58:26ATI Radeon FamilyATI Radeon Kernel Mode Driver8.01.01.1533Advanced Micro Devices, Inc.C:\WINDOWS\system32\drivers\atikmdag.sys
dxgkrnl.sysdxgkrnl.sys+1e70cfffff801`b1fb0000fffff801`b219d0000x001ed0000x56a8491a27/01/2016 5:35:38Microsoft® Windows® Operating SystemDirectX Graphics Kernel10.0.10586.103 (th2_release.160126-1819)Microsoft CorporationC:\WINDOWS\system32\drivers\dxgkrnl.sys

My system is composed of:

  • i5 4670K @ stock while I troubleshot this error
  • 16 GB RAM
  • Sapphire TriX AMD Radeon R9 390X
  • Windows 10 Pro x64

And the driver is:

Versión de software de Radeon - 16.1

Edición de software de Radeon - Crimson

Versión de configuración de Radeon - 2015.1223.1060.19763

Versión del paquete de controladores - 15.301.1201-151223a-297971C

Proveedor - Advanced Micro Devices, Inc.

Versión de controlador 2D - 8.1.1.1533

Direct3D® Version - 9.14.10.1171

OpenGL® Version - 6.14.10.13417

OpenCL™ Version - 2.0.4.0

Versión AMD Mantle - 9.1.10.99

Versión de API AMD Mantle - 98309

Versión del controlador de audio de AMD - 10.0.0.2

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