2 Replies Latest reply on Mar 16, 2016 7:24 AM by weroca.michael

    Cannot get Freesync working with Second non-Freesync Monitor Attached

    happyhubris

      I'm currently running an MSI R9 290X, MG279Q, and Dell U2412M.

       

      When I run only my MG279Q over displayport, Freesync works perfectly.

       

      When I run my MG279Q over displayport AND my U2412M over DVI, Freesync no longer functions on my MG279Q.  The option is checked both in the AMD drivers and the monitor's menu, but the refresh rate does not sync to FPS between 35 and 90 FPS (confirmed in multiple games as well as in AMD's Windmill Freesync App).

       

      I enjoy Freesync, but don't want to give up my second monitor.  Help!

        • Re: Cannot get Freesync working with Second non-Freesync Monitor Attached
          amdmatt

          We'd like to help but unfortunately you have not provided enough information, please read this.

            • Re: Cannot get Freesync working with Second non-Freesync Monitor Attached
              weroca.michael

              I have a similar problem. When I enable Freesync on my 2 Samsung U24E850R, both are connected by DP, the driver crashes. In my eventlog, i found 2 error:

               

              <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

                <System>

                  <Provider Name="Application Error" />

                  <EventID Qualifiers="0">1000</EventID>

                  <Level>2</Level>

                  <Task>100</Task>

                  <Keywords>0x80000000000000</Keywords>

                  <TimeCreated SystemTime="2016-03-16T10:03:07.259065100Z" />

                  <EventRecordID>3862</EventRecordID>

                  <Channel>Application</Channel>

                  <Security />

                </System>

                <EventData>

                  <Data>dwm.exe</Data>

                  <Data>10.0.10586.0</Data>

                  <Data>5632d756</Data>

                  <Data>KERNELBASE.dll</Data>

                  <Data>10.0.10586.162</Data>

                  <Data>56cd45b4</Data>

                  <Data>e0464645</Data>

                  <Data>0000000000071f28</Data>

                  <Data>58</Data>

                  <Data>01d17f62f89c711f</Data>

                  <Data>C:\WINDOWS\system32\dwm.exe</Data>

                  <Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>

                  <Data>6592a2a3-bf7a-4b29-b993-01cdf3b10929</Data>

                  <Data>

                  </Data>

                  <Data>

                  </Data>

                </EventData>

              </Event>

               

              <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

                <System>

                  <Provider Name="Application Error" />

                  <EventID Qualifiers="0">1000</EventID>

                  <Level>2</Level>

                  <Task>100</Task>

                  <Keywords>0x80000000000000</Keywords>

                  <TimeCreated SystemTime="2016-03-16T10:09:53.806001400Z" />

                  <EventRecordID>3865</EventRecordID>

                  <Channel>Application</Channel>

                  <Security />

                </System>

                <EventData>

                  <Data>RadeonSettings.exe</Data>

                  <Data>10.1.1.1622</Data>

                  <Data>56de081e</Data>

                  <Data>Qt5Gui.dll</Data>

                  <Data>5.5.0.0</Data>

                  <Data>558c6cb7</Data>

                  <Data>c0000005</Data>

                  <Data>000000000004fab0</Data>

                  <Data>1578</Data>

                  <Data>01d17f6307f0c1e0</Data>

                  <Data>C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe</Data>

                  <Data>C:\Program Files\AMD\CNext\CNext\Qt5Gui.dll</Data>

                  <Data>bb0a1067-9e0b-40c6-9c41-6916ab79c844</Data>

                  <Data>

                  </Data>

                  <Data>

                  </Data>

                </EventData>

              </Event>