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Gigabyte Radeon R7 360 2GB OC Windforce Crashes to Desktop While Playing Certain Games

Question asked by livingrasputin on Feb 14, 2016
Latest reply on Mar 3, 2016 by xeleron

Hi all.


   This help request comes as a last resort on this problem, which has been bugging me for days. I have recently bought my Gigabyte Radeon R7 360 2GB OC Windforce and everything seemed to be fine at a certain extent (despite the loud noise). Nevertheless, I have decided to resume my campaign on Metal Gear Solid 5: The Phantom Pain, when this happened: after 10-15 minutes, the game suddenly crashed for no longer than a second, and a black screen came on, after another second, my computer has brought me back to my desktop, and however the game's sound was still playing, the game window was totally frozen, letting me do nothing else than closing it through task manager. Then, I have acknowledged  that the very same happens every single time I try to run this game.

   I've decided to test all of my other games; the exact same happens to: Injustice: Gods Among Us, and more recently, Grand Theft Auto 4 and Grand Theft Auto Episodes From Liberty City. I have tried everything related to graphic configuration; Set the resolutions down, Textures, Light, Shadows and effects just as low, made sure my AMD drivers are up to date, and the problem still persists. The obvious conclusion: "I have a faulty GPU!", however, I have decided to test it with much havier games, and for my surprise, titles such as Grand Theft Auto 5 and Shadow of Mordor (All High Settings and 1920x1080 resolution) works just perfectly fine and I can play them for hours and hours without a problem and with a flawless 45-55 FPS rate, and 50-60º C (GPU temperature).

   The GPU has been tested in a different computer (my cousin's), and the issue is still there. Today, the games mentioned above (MGS V, Injustice, GTA 4 and EFLC) all worked 100% free of problems when tested with a Zotac Nvidia GT740 in my own computer.


   If anyone has any ideas, hints, guesses or previously known troubleshootings, I would dearly appreciate, for as my frustration over this GPU grows up and up, I'm getting ready to request a replacement from the reseller, which, since I'm in Brazil, I know isn't going to be easy. Thank you.



  System Specs:


   Case: Xtrike New Soldier Case

   PSU: Bluecase 500W

   CPU: AMD A8 6600K Black Edition 3.9GHz

   Motherboard: Gigabyte GA-F2A55M-S1 Socket FM2

   RAM: 8GB DDR3 1333MHz

   Hard Disk: 700GB

   GPU: Gigabyte Radeon R7 360 2GB OC Windforce