While using a free copy of Office 365 ProPlus through my school I was having an issue in MS Word where the display would periodically go black so I updated the AMD drivers using the automatic installer. Now some files I try to open in MS Word will crash. I can resolve the problem by rolling back the driver but the black screen issue returns.
HP Pavilion 17-g121wm
AMD Quad-Core A10-8700P R6 1.8 GHz
Windows 10 Home
MS Office 365 ProPlus
Here is the event viewer log of the crash:
Faulting application name: WINWORD.EXE, version: 15.0.4787.1000, time stamp: 0x5666b177
Faulting module name: amdocl.dll, version: 10.0.1912.5, time stamp: 0x5661cdfe
Exception code: 0xc0000005
Fault offset: 0x0023506b
Faulting process id: 0x1aa0
Faulting application start time: 0x01d162b09e230fb0
Faulting application path: C:\Program Files\Microsoft Office 15\Root\Office15\WINWORD.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\amdocl.dll
Report Id: de1f4f0a-cea3-11e5-9c0a-9457a5dcb8ec
Faulting package full name:
Faulting package-relative application ID:
I am not having any issues with any other applications and the .docx files in question will open in Wordpad and Open Office Writer.
Any suggestions would be appreciated.