AnsweredAssumed Answered

Cant install AMD driver update

Question asked by winterthemute on Feb 1, 2016
Latest reply on Feb 3, 2016 by amdmatt

Hey guys, new here

I've recently been having trouble updating my AMD graphics drivers; when I try to install the drivers it says simply "AMD graphics drivers have not been installed". I read that i needed to use "DDU" to fully unistall it, so I booted into safe mode and ran the program, then switched back to regular mode and tried installing the drivers again, but it still gave the same error message, and now games are lagging really badly. When I look at the dxdiag, it says my graphics card is "Microsoft Basic Display Adapter", which it most definitely was not before, and the AMD Gaming Evolved app says "Automatic driver updates are not supported for your video card". Also, not sure if it's related, but my resolution has since been screwed up, and my second monitor won't work. Thanks in advance.