AnsweredAssumed Answered

Windows long boot. LSM service. How can I fix it?

Question asked by василий on Jan 31, 2016
Latest reply on Feb 9, 2016 by damon

Notebook HP Pavilion g6-1309er. Problem: long windows boot because of video drivers.


Windows 10 was updated from Windows 7. After that I formatted HDD and made clear installation of Windows 10.

During installation Wi-Fi and Ethernet were off. I installed Windows Perfomance Analyzer and made boot trace

xbootmgr -trace boot -traceFlags BASE+CSWITCH+DRIVERS+POWER -resultPath C:\Trace

No problem

1. после установки Windows - WPA.jpg

Some devices were unknown because internet off.

1. после установки Windows - диспетчер устройств.jpg

After that I made Wi-Fi on, get internet on, automatic update windows and drivers and repeat boot trace

Now is problem. LSM service starts 78 seconds.

2. после обновления - WPA.jpg

Video drivers were installed as:

2. после обновления - диспетчер устройств.jpg

Problem is fixed if I delete video drivers and install drivers version 8.982.10.5000 from HP website.

But after reboot windows update video drivers again and problem repeats.

Have anybody ideas, how to fix this problem?