AnsweredAssumed Answered

AMD drag and drop transcoding install fail

Question asked by chan.bronson@gmail.com on Jan 30, 2016

Will someone please help me out here. The installation for the latest driver keeps failing on the the Drag and Drop Transcoding. I suspect because of this installation failure, I have been experiencing major issues such as screen flickering that crashes Google Chrome and blue screen where it will reboot my computer.

 

Hardware information
NameAMD Radeon HD 6900 Series
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x6718
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x2201
Subsystem vendor ID0x1458
Other hardware
Existing packages
AMD Install Manager
AMD Display Driver
HDMI Audio Driver
AMD Settings
AMD Settings Branding
Packages for install
AMD Install Manager
Final Status:Success
Version of Item:9.0.000.1
Size:20 Mbytes
AMD Display Driver
Final Status:Success
Version of Item:15.301.1201.0000
Size:90 Mbytes
HDMI Audio Driver
Final Status:Success
Version of Item:7.12.0.7723
Size:1 Mbytes
AMD Drag and Drop Transcoding
Final Status:Fail
Version of Item:2.00.0000
Size:1 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0xaa80
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xaa80
Subsystem vendor ID0x1458

Error messages
Application Install: install package failure!

Outcomes